-
February 2024 by Bobby vaughan
Always take care of my needs quickly and professionally Ms.D. is the best
-
January 2024 by Ashli Osborne
WORST CUSTOMER SERVICE EVER THEY NEVER ANSWER THE PHONE I BEEN CALLING FOR DAYS!
-
November 2023 by Alverta Whitehurst (realitytv4life)
Their online site is not clear. Neither are their phone agents. I called to rent a refrigerator. I stated at the start of the call I only needed it for a month. They went through complete application and took a deposit only to tell me at the end that the minimum rental period is 3 months. Then it took almost three months to get my deposit refunded! I went to rent a center and was quite pleased!
-
November 2023 by Christian Jackson
Aaron's is great, great, great!!! Our guy, Eli, who's located at the Chesapeake, VA store, is super knowledgeable, courteous, and he explains everything in detail so that you don't have any questions, concerns or worries. He's definitely our "go to guy" for all of our Aaron's needs. Bravo, Aaron's and Bravo, Eli ?????
-
November 2023 by storyshift chara the female
Came in Saturday bought a 5k bed set and had a scheduled day for November 1st. Been sleeping on the floor for days and called to check on my delivery on the first to be told “not sure who your sales rep was but they wrote down the wrong day” quite organized I should say, wouldn’t refer to anyone, highly dissatisfied, couldn’t even go out my home today because of the 10-2 or 3-6 wait time and waited at home for no reason, guess I’ll be doing that tomorrow as well, maybe if they don’t write down the wrong day… lame… my sales rep was a gentleman and I’m highly disappointed
-
November 2023 by A W
Their online site is not clear. Neither are their phone agents. I called to rent a refrigerator. I stated at the start of the call I only needed it for a month. They went through complete application and took a deposit only to tell me at the end that the minimum rental period is 3 months. Then it took almost three months to get my deposit refunded! I went to rent a center and was quite pleased!
-
September 2023 by Richard M.
Elijah B. treated me great boosting my morale at a critical time when I really needed it. I needed a brand-new Washing Machine but needed to finance it. He made it happen. Great job Elijah B.
-
July 2023 by Dave Ferkler
Sent all of my information to the email address provided and no contact attempted from Aaron's. Asked the DM to call me with no call. Business must be booming!
-
July 2023 by Kerisha FILHIOL
If you come to this location ask for Eli !! He’s very helpful and knowledgeable … Thank you Eli
-
June 2023 by Noreen Fair
I had a great experience with Amanda and she was so very helpful and professional. She worked out my issue and I am grateful. They have beautiful furniture for a rental store. I have been with rental stores before but Aaron's is the best I have seen. Thanks Amanda for all your help today!
-
April 2023 by Ann Jenkins
My wife and I was at Aaron's yesterday and the manager Ms. Dee was absolutely amazing. She was very helpful and her customer service was excellent. My wife and I highly recommend this store to each and every one Thank you Ms. Dee
-
March 2023 by Jammal Key
Ther service was great and so was the sales manager.
-
February 2023 by Brandi P
Elijah is AMAZING! We had some laughs while doing the contracts, and he went above and beyond to get us the items we needed. The furniture is beautiful.
-
February 2023 by Tanya Weatherspoon
My husband and I experienced bad customer service at the Aaron's located on high street so we went to the s military highway store and received the best customer service from both Dianna and Elijah thanks guys for your outstanding customer service.
-
January 2023 by B Duval
If i could give no stars i would. Horrible customer service. Completely ignored customers. No one even said hello. I laughed as i walked out the door to take my business somewhere else. Corporate really needs to take a look at this location!
