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February 2024 by Louis Rajnys
Aegean pools is a TOP NOTCH organization.Every step was executed professionally and upcoming events described and communicated perfectly. From the sales team to the construction crews through concrete and final inspection was an absolute pleasure.Highly recommend having Aegean install your new pool.Lou RajnysNorfolk, VA
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February 2024 by Melissa Marsiglia
We have always been so happy with Aegean! We just had our 2nd pool with them. Customer service is top notch, Linda was amazing from the beginning, and Ron was with us every step of the way.
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January 2024 by Malisa Simmons
Wow!!! We are so amazed ? how simple it was to work with Aegean Pools and their knowledge is truthful ?????? . If something needed to be explained ? which we had alot of questions and concerns during our process for a first time pool keeper our questions would be answered and the contractors are amazing ? The guys doing the job is awesome and knowledgeable and answering all our questions as well !!!!! ? We would do it again...just waiting for our grass...which was our only down fall during our process because it's hard to find our hybrid Bermuda and it will only grow at summer months and we are in December but trying something out and Aegean has been supportive ?? thanks again ❤️ The Simmons Family Frankie and Malisa ????????????
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January 2024 by Chad Comfort
Had a great experience with Aegean Pools. Very glad we chose them over their competitors. The pool is gorgeous and exactly as we had imagined it.
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December 2023 by Jason T.
We're finishing up our first year with our new pool. We'd absolutely build with Aegean again! During the build process, everyone was polite and easy to work with. The yard/street were cleaned at the end of each day. Build manager was frequently on-site and called nightly to give updates and patiently answer our 1000 questions. I was a little wary about them using subs for electrical and concrete, but those teams were beyond amazing. Electrician went out of his way to make sure the wiring that went down the side of the house looked great. Concrete guy (Danny) had suggestions to help make the design even better and was beyond graceful when returning to fix an issue our family caused after he had already been on-site for a very long day. Since the build completed, all interactions with the office (arranging city inspection), service dept (had a few equipment questions) and the pool store have been great!
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November 2023 by Grace
We started our pool design and construction process in November 2022. We knew there was fairly lengthy wait to start our construction, but it did start around the projected groundbreaking date of June 2023. The actual construction went fairly smoothly, and every person on the construction was polite and helpful. The pool and landscaping were completed on schedule (give or take about 12 weeks, with weather delays tentatively planned within that time period). Communication on the final design outcome and throughout construction process could be better. Post-completion, their service department has been responsive, and we have had minimal problems. The front desk staff are helpful when submitting water for testing, and the maintenance chemicals are more affordable than expected. Thank you, Aegean, for a job well done.
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October 2023 by Roser P.
These guys were great. We had a situation with another pool company and Aegean stepped in and got the job done. Things that AD pool company was saying couldn't be done and that they couldn't locate a well point was immediately taken care in record time by Aegean. Janita was awesome regarding coordinating everything from beginning to end. Thank you guys, I appreciate it so much , because of you all , my real estate transaction was complete . Roser Neil-Perry EXIT Realty Central VA & NC Licensed
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September 2023 by Bill
I would like to start by saying what an excellent experience it was working with Aegean pools! From start to finish it was very well organized, professional, and an efficient process. Jesse met us out at our house to help us begin to shape our dream and make it come true. He had great advice and experience , he never tried to over sell us or lead us into a direction that was not in our best interests. Ron, the project manager was in contact every day with an update and they always stayed on schedule and showed up when they said they would be there. Which is sometimes rare in this business. Samantha in the office was very well organized and was available for questions. I was also contacted by a customer service representative who stayed in touch through the process to ensure everything was going smoothly and everyone was doing their job.Jesse also had hard scape company who did a spectacular job with the pavers! Absolutely killed it with the custom look and unique layout we were looking for. When it comes to the pavers there are so many options, so having someone with experience is very valuable. I even got a second quote to keep things honest and he wasn’t offended, he simply asked that it be a good company because it was in his best interest to be sure his pools are surrounded by a quality material and installation.In closing obviously I would recommend using this company. This is the second pool I have built and this experience simply blows the first one out of the water. We get so many compliments from everyone who comes over to visit! Thanks again Jesse and team.
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September 2023 by Sherry Taylor
We are ecstatic with the work and professionalism of Aegean Pools! The staff is always friendly and accommodating. They were able to build the pool exactly as we wanted. I highly recommend using Aegean Pools to build the pool of your dreams!
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September 2023 by Scott Helmus
Aegean was called in to pick up where another dealer left off (the planning stage). We had phenomenal support during the design process, where their pre sales consultant endured a Million questions from us. Great follow through in the stage. Once we closed the sale, Aegean was able to squeeze some time out of the schedule and broke ground 2/1. By 3/1, we were almost completely done with the basics. While we did have issues with our heater - despite preSales work we found gas supply from utility was insufficient - aegean stuck with us through that and training us how to use and maintain the pool. Support during the install and afterwards has been great and we have been thrilled!
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August 2023 by Anita ClarkPryer
Had a good experience with this company I was told to use them and I am glad I decided to. One thing I can say is that LINDA the sales person was the best point of contact and overall person that you could meet and do business with. She will get the job done and you wont be dissatisfied with the service. In general everyone was nice and polite I had to push at times but the job got done in record time, thanks to Ron, Linda and the Aegean Family I am a proud customer!
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July 2023 by Amy L G.
From start to finish every person I had contact with have been kind and very helpful. Installation was so interesting and fun to watch. Any question I had was answered quickly. The knowledge and experience they all bring to the different stages of installation is amazing. They are awesome.
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July 2023 by steven shiel
An hour after my custom concrete deck was poured, the grade crew arrived to level my yard. On my security camera, I watched one of the crew members walk across the obviously wet concrete and leave 13 footprints in it.For 9 months I have been strung along with promises of fixing the concrete, and nothing has happened. My concerns have been ignored and neglected.I spent more than 70k on a project, one of their employees ruined the project, and the company has done nothing about it.I will no longer be using Aegean pools for my ongoing pool needs.
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July 2023 by Adrian M.
We were pleased with the entire process of the liner replacement Aegean pool is good at what they promised
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June 2023 by Ben (D-Rex)
Great company! We had a tricky installation given the configuration of our backyard. Aegean Pools worked closely with our landscaper to ensure everything happened like way we wanted it. We are very happy with the installation, the lab facilities, winterization services, and the retail store.