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February 2024 by Paula Ramsey
all of the employees here were so nice and welcoming and very helpful I spent over 200$ ?
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February 2024 by Eric costa
Hannah is the most rude sales person I've ever met. Not shopping here again.
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January 2024 by Pamela Roberts
The store manager at this location is rude. Definitely needs someone to train her on her customer service skills. If i could give no stars i would.
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January 2024 by Mary S.
I tried to go in tonight to use a coupon for my daughter that just graduated in May. I told the employee Jessy that I was using this coupon for my daughter that expired that same day since she was traveling for work (I don't shop regularly at BBW). I was instantly met with attitude and "we can't do that" and "its to prevent fraud" blah, blah blah. Even if that is your policy, the tone in which you convey that to customers is everything! After a little push back, she agreed to try the coupon only to tell me that my daughter's account isn't verified when in fact, it is. It turns out that the coupon I was trying to use expired that morning at 6AM (WHAT????). You could tell that she enjoyed telling me this too! Fortunately, I had a coupon from shopping at Christmas so I used that instead. I checked out and was on my way out of the store when I stopped to ask another employee what Jessy's name was only to turn around and see that she was talking about me to another employee in front of another customer! She is so rude and unprofessional. Take your business anywhere else but here, I know I will!
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January 2024 by Moving Different
Favorite gift store for my female friends and and family
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January 2024 by Lee Lee G
I try to stay away from this place but cannot. So many things to choose from and the staff is super friendly at helping me spend my money lol. A trip never wasted.
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December 2023 by larry beamon
Awesome
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November 2023 by Denise Coleman
The selection was very limited for the items that I was looking for. Ended up only getting the free item with coupon. Very small assortment. When did they start doing tiny size freebies.
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September 2023 by Aimee Barden
1st time I have ever gone in-store. It was very clean and organized. Wish it wasn't so busy!!! I truly didn't think that many people would have been in there. But cashier was extremely NICE helped me use all my coupons. Very happy experience. Will return if im in the area.
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September 2023 by Kimberly Cassaday
Manager at this location needs to get out of retail- she makes her own rules, and then wonders why she has the lowest performing store in the district. ?♀️
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September 2023 by Sonya Cherry
I don't visit often, but when I do. I walked into an amazing sale. Some may say I went overboard....but..oh well.
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September 2023 by Tanya mckeithen
Other than being hard to locate in mall, they were very friendly and quick in and out. Smaller than some other stores but they were very nice
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August 2023 by Carolyn House
Very friendly staff and well stocked store?
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July 2023 by Chris Jones
Great staff and prices!
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July 2023 by Angie Stocks
The store was good but I really don't like the location. Mostly because it's in a mall with no outside entrance so you have to go into the mall. The employees were all very helpful and friendly