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February 2022 by Kara L.
Why are these reviews so bad? You all need to get out in the world and check out other Walmarts. Lmao!! This Walmart is quiet. You don't have 8,000 people in your way. I can get in and out with two kids so quickly.
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December 2021 by Joe D.
Five years ago when I moved to Chesapeake, I used to like coming to this Walmart location. It was new and well stocked; the employees were friendly and knowledgeable; you could always find a line open as it wasn't as crowded as other locations up by I64 and in Norfolk and VB. Things have changed. These days, you can never find an employee here, and when you do... well the last one I spoke to said "This ain't my department, I don't know". No offer to get someone who could answer my question; the person just shuffled off. Another issue I have is finding an open line. I don't care how busy it there are maybe, and I say maybe 2 open lines. They're pushing as many customers as they can to self-checkout, which is fine, if you only have a handful of items. However, if you have a cart full of goods, it's going to take you a year to self-checkout because the register scanner area is just to small for your cart in the self-checkout . Will I still go here... Occasionally I guess... If the Target across the street doesn't have what I'm looking for.
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September 2021 by Elizabeth K.
To whoever sells phones on Wednesdays in the back, who is a woman with brown hair and glasses, needs to be reevaluated for her customer service experience and skill. My dad attempted to buy printer ink and was waiting in the back to be checked out. She was servicing another customer and asked if my father needed phones. He answered he was trying to check out, and was rudely told to go up front, they do not check out back there anymore. When he tried to explain that he had gone up front and been told to check out back in the store due to having the locked containers of ink, she told him that they could help him up front, and with the tone used, insinuating his experience up front was a lie. However, to the kind gentleman who checked us out after walking by and asking if we needed help, thank you so much for being kind.
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April 2021 by Jay R.
Don't go here for fishing license! Apparently they only have one guy to issue fishing license and after I was lied to and told he was off that day then always told he is on lunch.
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November 2020 by larry h.
Worst management of any Walmart I have visited, Never any carts , no matter what time I go. It's saterday morning at 1034 am and there is only 1 register open. The Aisles are blocked from end to end with stock ( again no matter when I go).
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August 2020 by April M.
I went in here yesterday to grab a few items and pick up my photos. There was nobody in the photo center. I pushed the call employee button 17 times... with no response. Several employees walked by and I waived at them, no response... I then called the store to try and get customer service to send someone no answer, I called 3 times in 30 minutes. I finally got an employee over to try and help me, ha ha that was worthless. I said I ordered pictures online and they are ready for pick up I had been waiting for 30 minutes at that time... he said I don't know where the person is who works in this department, they should be around here somewhere. I said can you just grab my pictures, I've been waiting here for 30 min. He said the person who works here should be here somewhere.. ok fella, thanks for nothing. I left my stuff there and left the store. I will never go back, this is the worst Walmart in the area.
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January 2020 by Patti W.
Poor Walmart on the way out of business. Food lion is so much cheaper on food. I can go shop sales at food lion and pay half of Walmart prices. Where food lion does buy one get one free Walmart will "price drop" a few cents. It's no wonder they stopped matching prices. I refuse to buy meats from there and seldom will find something in produce that looks truly fresh. Now lets check out. Really, you better be ready to check out yourself because rarely will you not have to. I honestly feel I should get an employee discount since I am playing cashier there. Now there are things that are cheaper. Pet supplies, cleaning supplies and toiletries. I do like ordering online for those items and picking up later. However, almost without fail, I will order horse food and they try to substitute with chicken or pig food. I cant even comment on that further without losing my mind. I will continue to order pick on some items, but they need to step up before they find themselves stepping out.
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December 2019 by Joan W.
The Saturday before Christmas my daughter and I went to this Walmart early to beat the rush. We had a full cart and when we went to check out there WERE NO OPEN ISLES. We were FORCED to use self check out which I HATE. This is a great option for some people but I do not EVER want to achieve muscle memory for checking out at Walmart. Also there are no belts to assist; you have to pick up one item at a time to scan. I am fine with paying a little extra for people who are good at this process. Thank God we did not have any PRODUCE. There was a gentleman beside us who had "too many items" and the register froze. What a disaster. This is a mistake and I will just order MORE from amazon and Walmart can lose out in my unplanned shopping sprees. There should be ONE register open at all times. Let the shopper decide.
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August 2018 by Ray N.
Walmart seems to want to force all its customers to self checkout as they never have more than Two cashiers at any time. Cashiers are not friendly barely a hello. The floor employees are and always are willing to help out. Deli employees are the best of them all.
