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February 2024 by Morgan Cook
If I could give a zero I would. The managers are very rude. If you dont like people stay out of customer service jobs.
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February 2024 by SP Drain And Sewer Cleaning LLC
I was hired to do a plumbing job at dollar tree in Bloomfield ct. As soon as the job was done everyone dissapeared and I never got paid. Serviceonn will not pay their contractors
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February 2024 by Steve Smith
REAL BOZO'S
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February 2024 by Rusty Smith
Sit here and work for u guys then u want to say u dont handle w2 form see u guys in court
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January 2024 by Jo Provencher
Trying to bed into our little town monticello iowa. You might as well pack up now and head out. Hiring local contractors to do work then not pay, you're already failing in this town! You're not welcome here!!
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January 2024 by Carole Davis
I bought 6 candle holders at the Dollar at the 6880 Sawmill Road, Columbus Ohio They were too big for my candles so I took them back in less than 24 hours. The manager informed me that they would not give me a refund on my debit card. She informed me that I could not have refund I had to pick 6 other items and none of them could be food. I asked if this was corporate policy and she said. But it seemed pretty fishy to me.
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January 2024 by DONALD KIRBY
THE DOLLAR TREE ON MERRICK BLVD IN JAMAICA N.Y. IS A PIG PENI REPEAT A PIG PEN THE WORST STORE EVER. CLOSE IT PLEASE. A PIG PEN.
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January 2024 by Liz Thedford
Will never ever ever order from dollar tree again.I put in a bulk order of hot wheels for my son’s birthday. I got 2 confirmation emails they arrived at the store. When I got to the store they said they had not received them. I call the corporate office and they told me they would expedite it and put on the next truck. I call a week later and it still has not been sent. I called corporate to ask when I would get them and they said they would offer a refund. I told them I don’t want a refund and I just wanted the hot wheels for my son. They advised they couldn’t. They aren’t out of stock this so this makes no sense. I asked to speak to a supervisor or manager and have currently been on hold for 30 minutes.In today’s world where you have to compete with Amazon and Temu, Dollar Tree wont be around long if they can’t even fulfill an order to one of their stores after a month of waiting.
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January 2024 by Sammy Al
I am calling about the sign at dollar tree instead of having just dollor Tree since you are no longer selling the items for a dollar why have your sign say dollar 25 Tree and I noticed that the other sign has your emblem of 1 why not put 25 at the feet of their one at the bottom right. I hope this is a help to the company.
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January 2024 by Cabbage Rose Florist
Horrible customer service and refund policy. About a month and a half ago we ordered vases online, as we do quite often, and got our email confirmation. So I went down there to pick up our order. The store manager informed me that the back room just got a truck load and it was too busy for them to find our vases. Fine, but she said she would call me when they found them. Two weeks later I had heard nothing, so I went back down there and they said they had lost them and I would have to call for a refund. When I called the refund center the lady that was assisting me was very condescending and said it was past the day for pick-up now. Yeah no kidding we have been waiting on a call that would never come. Then when I explained our situation for the third time she informed me the store would need to confirm our refund request and give her a call back. (The store had informed her they could not process their end of the refund at this time and would have to call the refund center back later). All that after I was just at the store and they told me to call the number. Long story short we are having to jump through hoops to get Dollar Tree to rectify an issue that is entirely their fault.
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December 2023 by Janet Moser
Please pleaseI live in Texarkana TexasCould you please have stickers come in on Truck delivery day to stock the store THE STORE IS A MESS
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December 2023 by Robert Lee Johnson
They were absolutely awful. The Merrill rd location. The longest lines in America 3 days before Thanksgiving, only 1 open register but 2 cashiers up front, no one on the sales floor to help customers at all. The worst service EVER. The front end manager was hiding out in the office and wouldn't come out. The I reported this the next day to the manager on duty and asked her to give my name and number to the store manager who was at the bank at the time, and this woman NEVER RTURNED my call. Finally got in touch with Greg, the district manager. I truly hope they clean this store up because if they think they had crowds for Thanksgiving, it's gonna be 10x's worse for Christmas
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October 2023 by Brian Young
Dollar Tree raised many prices to $1.25. That shocked many. Now, they are reducing bout 5% of their items back to $1.CEO Rick Deiling said those items will be where a profit still be made on $1. Some items will be reduced count ou or size because they can't make a profit for $1.People need to realize stores will shut if a profit can't be made.They will keep their new $3 - $5 items. They will have set price points and thousands like a typical store. These items will allow for profits that will allow them to keep thousands of items at $1.Things must go up some or be reduced in size / number due to manufacturing, trucking, and employee periodic raise costs.Be aware that some reduced size / number might mean you will need 2 packages ($2) instead of 1 at $1.25. After all, is $1.25 really so bad ? Yes, your bill may increase a few bucks but, same at Walmart or your local grocer.Face it, you can't get an SUV at a moped price.However, Mr. Dealing must get this point across to customers through a commercial or a short memo put in the customer's bag explaining the commitment to low prices and why slight increases occur from time to time.Look at ounces and quantity and divide by price to get cost per each / ounce. In some stores, like Walmart, cost is m owed b on the shelf tag. Sometimes, the$3 size might be a better value than the $1 size because you pay less per ounce. However, if you only have $10 until your next paycheck, be appreciative of $1 prices. Also, some $1 items are a great buy.Dollar Tree is still a good place to get quality at a low price, but, as with any business, there are items high priced for what you get. I still believe Dollar Tree price to value is good. Compare prices to other places.
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October 2023 by meg mcgie
Ordering online/Shipping to store process is a total cluster. First, their delivery dates are like 2 weeks out, which in today's world is a joke. Next - the item doesn't actually arrive anywhere near that date and there is absolutely no process for tracking it down if it doesn't show up. Our delivery estimate was September 19th, we didn't get the email saying it was available for pickup until September 23rd, went in to the store and they said it never arrived and to check back. We went back 2x that week and nope, still wasn't there. Called customer service and they also spoke to the store to confirm it never arrived. They gave me "two options"....either I keep waiting and hope it arrives or get a credit. UH....yeah I want my credit. A week later I still haven't seen the credit and I got an email thanking me for picking up my order. Had to call again for the credit to really be processed. I seriously think they do that as a procedure just to see if you will maybe forget because the rep even said "if you don't see the credit then just call back".....its 2023! There is NO REASON for a company to not be able to accurately process credits!
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August 2023 by Corey St lawrence
Human resources does not do their jobs I was fired from a job in Utah on August 1st and have still not been given my final check have been fired for not signing a paper they wanted me to sign which was unconstitutional have made reports to the CEO people looking at probably get taking Dollar tree to court and I have the physical evidence I need to prove that I was fired and discriminated against. This company needs some better management.