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July 2025 by Susan Waters
I have had a unit here for several months and have had no issues. If i need storage again i will go here if we're still in the area. Its always clean too.
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May 2025 by Karen Bryan
Nice facility but if you need help, it’s hard to get unless you call into the call center. Also, we could not find a cart anywhere to help us unload our stuff and put it into our storage. I’ve never been to a storage facility that didn’t provide carts and hand trucks. Other than that great location and it’s clean.
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April 2025 by Roy L Watford III
Easy access to paying your bill, good location and they also have good storage rates.
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October 2024 by Tonette Sutton
Please carry traps with you if u decide to rent roaches and now my home is infested, very upset 😡 Customer I've spoken to Cheyenne, Melissa please help me with this SITUATION
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October 2024 by Sandra Lewis
This facility doesn't have an office, the individuals are rude and kicked out a lady that rented it, she rented the unit two weeks ago, under pay for one month and get two free! She sit down in a chair, while adjusting her boxes and furniture, to accommodate several more loads!
She has COPD and the wind was blowing, so she pulled the door half way down!
The individual patrolling screamed and beat on door, told her that there are no second chances, she violated the lease by pulling door half way down while moving her furniture!
She had to bring a lamp to see because the light was flickering off and on but no one fixed it when she contacted them!
The individual told her that she had already been there two hours but that wasn't true, it was an hour, and she and her uncle were unloading and then adjusting everything so more items would fit!
This is unacceptable!! Don't rent from this place unless you want to be evicted for pulling your door half way down!
This young lady had her unit locked and told to have everything out Monday!
That's NOT exactly Southern Hospitality!
This young lady just rented an apartment but isn't able to occupy it to the 31st of this month!
When asked about her sitting in a chair while she was resting from her COPD, Cheyenne stated that it was a violation of their policy and that if a person needs to rest while moving their furniture they have to get in their vehicle and leave their facility, because they can't sit in their vehicle, while they're rusting it's considered loitering!
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October 2024 by April Moniek Johnston
The worst experience I've ever had renting a storage they kicked us out the day after we paid rent for closing the door half way to block the sun from blinding us then sent an email without any other form of contacting us and because we work late when we saw the email in the evening of day 2 they were going to throw our belonging in the trash they are awful!!!! Expensive and con artists I would never recommend anyone spend their money with this company!! Terrible place! -10 stars
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September 2024 by J Caldwell
Smooth transaction! Great location!
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July 2024 by Lauren Elizabeth
So far I am not too happy with this place. They don’t offer carts for moving things and when calling the number they have on doors, they simply hung up on us.
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July 2024 by Duke 2go
Very nice location. Lighting in the units is great. Clean and monitored. Definitely by the book so don't step out of line. Almost IMPOSSIBLE to speak to anyone directly though and after hours calls were often responded to the next morning.
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April 2024 by David Jones
Iolanda was very helpful on the phone today! Highly recommended!
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March 2024 by Sammy D Bullock
I am not pleased on how they responded and resolved issues as a first time customer, Kayla the supervisor who thinks she’s got it all figured out don’t like discussing matters with customers. Stay away from this business or make sure you are assertive when dealing with this company! Last piece of advice, don’t let these customer representatives run over you!
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March 2024 by CHRISTINE CRUZ
Bad business with corrupt people, shoutout to Kayla the supervisor who thinks she’s above the customers, who like to win in arguments and do not let customers talk. I will not use them any longer as they are opportunistic and will take away everything if they can. You have to be assertive with this company! My advice, don’t let these people run over you!
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March 2024 by Jared Keys
My only choice!
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November 2023 by Lori Scott
From start to finish this storage facility has been great. Always very clean, well taken care of, well lit, and response to any questions or concerns were handled quickly and efficiently. I highly recommend this facility for any of your storage needs.
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October 2023 by Yumi1x
Nice and clean. Nothing but great business.
