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January 2024 by Michael James
Nice neat clean store. Great customer service
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January 2024 by Alexandra Martin
I was a little disappointed. And I don't usually complain but I ordered a pair of shoes and although they were on clearance when I got there the box that they gave them to me in was tattered. It was missing the majority of the lid. The box was crushed in. It was a Christmas gift and this is a shoe store. I feel as though they could have at least found a lid and put it on the box. Other than that the store is nice.
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November 2023 by LESCARB
I rarely write reviews, but I felt driven to after this visit. After spending hours shopping , I finally went to check out. A pretty young girl was working, and she was very personable, helpful and professional. We were discussing various things in life, and she eventually asked me if I was a dsw member; I said yes, and she said that in my online account (which I had NO idea about until she told me) that I had a 40% off coupon for boots, which low and behold, I I had a pair in my cart! I had never met her, asked her name (Taylor) and asked if she'd be embarrassed if I mentioned her in a Google review. She obliged, and made me very happy throughout the whole transaction. I doubt I'm the only customer she's helped, but thank you Taylor! You're wise beyond your years and I wish you the best in life.
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November 2023 by Jessica S
Very good selection however would love to see more vans variety. They always have the coolest ones for kids but very basic ones for adults.
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September 2023 by Jonathan
Really big selection of different brands, but even their clearance items are pricey.
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July 2023 by Rhonda J Howard
Great selection and received military discount which was a plus.
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July 2023 by Kamil Wilson
The young man bald head glass African American was the only person in the whole mall that spoke when we came into the store. Which is why we spent money in this store. Also the young lady that just graduated at the register was very professional and very friendly. Thank you both for the great service
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July 2023 by Sexychl8 Me
Returning my granddaughter shoes for a larger size was now problem at all. Thank you so very much for saving the larger size tell I got there
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May 2023 by Barbara Cephas
I always find what I need at DSW! Great selection and organized and helpful staff!
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May 2023 by Sommer Meredith
I started shopping at this DSW over a year ago for myself and my kids. I always love being able to stop at one store and not many to find exactly what we need. Today, Lamar the manager went above and beyond in helping me with an exchange to use a coupon I had gotten. The type of customer service I experienced today was amazing and something that seems to be now missing from a lot of places you shop. Thank you Lamar, I will continue to exclusively shop at DSW for shoes for our family. Blessings!
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May 2023 by Scott Schneider
I've been here twice with a good experience both times. When I went there this morning I asked for some advice and information and the person I spoke with was knowledgeable and helped me pick the right shoes. Then when I checked out, the cashier looked up a coupon I didn't even know about and saved me a few extra dollars. I was very impressed with the service, buying shoes is something I don't think much about but I want to put it out there that my experience here was outstanding.
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January 2023 by Bob R.
We stopped by DSW Designer Shoe Warehouse, located at 1412 Greenbrier Parkway, just across from Greenbrier Mall in the heart of Chesapeake, today to look at the latest arrivals. They have a great selection of all of the top brands for Men, Women and Children in stock. The staff is friendly and helpful but they do not hover and they actually let you look around without pestering you, I really like that. If you're looking for a good deal on a new pair of shoes, check out DSW, you'll be happy that you did.
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January 2023 by Terri Joyner
Wanted a pair black rims...they though they had in store...however they had to order them for me..with free shipping to the store. Management was great when I came to pick them up..didnt get the guys name..but he made sure everything was on order that I was satisfied with fit etc.
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January 2023 by Sharon Ward
Found exactly what I was searching for with comfort, the store was very clean and,Organized.
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November 2022 by Tim Miller
Plenty of styles and brands to choose from for your liking. One draw back for men is hard find sizes bellow 8.