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May 2024 by Gloria Conwell
Love Einstein. The only complaint is running selling out of everything bagels.
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April 2024 by Theresa Anderson
This morning was my 1st visit. There's a great selection of bagels. I ordered the Texas Brisket for my husband & the Maple Egg for myself.Both were pretty good.
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April 2024 by Tay Tay
I come here nearly every weekend and they can be pretty busy. The food is always on point but the staff isn't friendly which I get because they are busy with so many customers in there. Today I walked in to a line of 4 people ahead of me but the first thing I noticed was the lady at the register with a huge smile and friendly banter with each customer...... But still got the line down quickly. Usually it's a younger Asian girl but today she said her name was Cynthia and I hope her manager gets this review to know she is a ROCKSTAR!! I heard another customer mention her smile as well as it is welcoming and made my day. She made recommendations as asked and was very helpful on trying something different. Being thanked for my business isn't something that happens at many businesses these days because employees arent trained to show appreciation but this girl would make a killer sales person as her smile is so contagious! She should train the rest of the staff on being friendly!
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April 2024 by Jan Horton
MY CO-WORKED AND I ORDER BAGELS THROUGH DOOR DASH AT LEAST 2 TIMES A WEEK. HOWEVER, RECENTLY WE HAVE NOTICED A HUGE CHANGE IN QUALITY. THEY ARE CHEWY LIKE MICROWAVED INSTEAD OF TOASTED AND THE SMEAR IS SO RUNNY IT DOES NOT STAY ON BAGEL . THIS MORNING THERE WAS MORE OF IT ON THE OUTSIDE OF THE BAGS THANINSIDE THE BAGEL THEY WERE ALL OVER THE PLACE IN THE BAG (CUT IN 1/4) SEPARATED AND VERY MESSY. HARD TO EAT AT A DESK.WE ARE DONE WITH THIS LACK OF EFFORT AND WILL LOOK FOR OTHER OPTIONS!!!
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April 2024 by Hailey Malcomb
I have eaten at various Einstein Bagels locations since college, and have always enjoyed the food. However, my last two visits have been trash. My last visit, someone else was having an order remade because it was wrong, and then I got home and so was mine. I’d been given the wrong bagel. Whatever, it’s a one-off mistake. Today, I ordered my bagel toasted with cream cheese; it was not toasted, and when I took a bite it had nearly no cream cheese. It was to the point where it couldn’t be spread to cover the whole bagel. With prices what they are anymore, I am not going to spend money in a location that never gets my order right.
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April 2024 by Tara W
Let me start with saying the attitudes of 2 bad apples ruined the entire experience. I was sure to ask for names though to give then a shout out on learning customer service. My sandwiches were made incorrectly twice by the girls too busy playing instead of working. When I came back to the counter to have them remade, they didn't even apologize and told me to throw it away myself! Eileen smirked about it and her pal Vanessa thought it was funny that they made it wrong not once but twice! That's money down the drain for the owner. Eileen said I ordered wrong and Vanessa said she made it correctly but it didn't matter because she made it again so I can't find something to complain about this time. I also ordered a shake and colbrew, I was called to come get them and was greeted with a pleasant smile by Cynthia. She passed me my drinks, apologized for the food mistake and thanked me for my business and said it was a pleasure serving me!!! I have been back twice because of her! She is a great example of exceptional customer service!
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April 2024 by Rhonda L Thomas
Bagel was hard, maybe not fresh. Egg sandwich Bagel was different and kind of different then egg sandwiches.
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April 2024 by Bill Bailey
Always great to stop in and get a coffee and some good food!
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March 2024 by F A B
No matter where I've lived, Einstein Bagels has been close by. In addition to the delicious tasting bagels, there's a plentiful array of bagel flavors from which to choose. Also, a gem is that on Mondays, they offer a discounted bakers' dozen - it turns out to be an affordable way to purchase my favorite bagels. I rated their "atmosphere" as 3 stars because I've always done take-out and only observed their eating area.
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March 2024 by Katie Boyson
Let me start with I've been going to Einstein for a long time and have always had great food and the staff was always so nice. Recently I can't not say the same.Today I went for my usual and as I was at the counter the lady ran into the bagel catch tray where bagels are sliced and it fell on the floor. She was about to put it back on but just set it on the counter next to it and proceeded to take my order. After she did, she went over to the tray to reconnect it to the machine and I said "uhhhh can you not use that since it was just on the floor?". She replied "it fell on this side so it won't be touching your bagel". I was stunned... then she said "do you want me to wash it?". What kind of question is that? Who would ever say oh no don't worry about I'd love a side of floor grime with my bagel thanks. So I said yeah that'd be great and she walked off irritated.This new group of staff members are something else. I also got a flavored lemonade with ended up just being mostly water with a hint of lemon and fruit. There is a lack in quality control and a serious lack of cleanliness. I won't be back for awhile. Do better.Also fix your rewards machine. It's been down for a very long time.
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February 2024 by Rob15
I started going about 1 months ago. No Apps accepted. Points off my receipt I have to go to website within 24 hours to get free stuff. Bagels are delicious and coffee is good. Prices are very high. So They need to get there system up an working.
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February 2024 by Interested Internetter
I’m not sure how you can get the order wrong the same way twice within months, but they managed to do it. There won’t be a third time, food costs too much to be aggravated like this. I ordered during a non busy hour as
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February 2024 by Shann
First time here & let’s just say I went back 30 mins later to get another bagel for me and my husband!. Tasted so fresh! They even have doggy bagels which was super cool to get for my dog. Definitely a returning customer. The girl at the register this morning around 8:30-8:45 am was super sweet! She said she was new however she was smashing it!
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February 2024 by Ricky Cutshawshy
A long black hair going through the middle of my sandwich this location is disgusting
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February 2024 by John S.
Dirty dining area. Floors and tables were not clean. Seemed run down since my visit when they first opened. Overpriced for a breakfast. Walked out without ordering!
