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November 2024 by JOJO22
Nice team, professional. knowledgeable.
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May 2024 by Vivi J. Deleon
We have taken several of our cars here for various reasons and we have always had a great experience! Great customer service and repairs have always been top notch! 100% recommend them!
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April 2024 by Mark Macuk
I had an excellent experience w/ Executive Collision Center. Having been involved in an accident, Executive worked well in tandem w/ my insurance carrier, had the work done in a timely manner, and the quality of the work is exceptional! I would absolutely recommend Executive to anyone in need of their services.
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January 2024 by Justin Gonzalez
Brought my car there for a deer hitting it and it stopped running.They quoted around 3k for damages.Turned out all that needed to be fixed was the radiator support so the hood could latch and the valve cover gaskets.Drove the car home and it died in the drive way from the issue that it had while sitting in their lot for 6 months.
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December 2023 by Susan Faurot
They pd attentionto
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December 2023 by Alyssa P.
I was involved in a head on car accident with a stolen vehicle that hit & ran. my car was picked up from the scene and was taken here last Friday. Their schedule is 8-5 Monday thru Friday . Today on my only day off this week I go there to gather my things and pay. I was charged $100 more than what I was told on the phone 2 days before I came in and was charged for the weekend , even though they were closed. if they were open I would've been able to get there on the weekend but I was not able to and was charged $50 for it. Employees agreed with me about the situation and was told is was the boss's call. very disappointed in the boss/manager. I would not recommend. everyone else other than the manager/boss was pleasant. however if you want someone to take advantage of you when you're at your lowest , go to him!!
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September 2023 by Caitlin Hayes
I would give more stars if Google allowed! Excellent customer service. Communication arrived via text alerts as well as phone calls through the duration of the time my car was in service. Repair to my vehicle was completed in a timely manner and consideration to my personal situation was acknowledged. I appreciate Brian and his team and would recommend this collision center hands down over any other!Services: Painting
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August 2023 by Alex Jennings
I brought my truck to executive collision center in early April 2023, and the work was just completed today August 3rd. The repair work was completely cosmetic, I slowly backed into a brick wall when my tailgate was down. The tailgate needed to be replaced. Most of the work was completed in about a week or so. The work looked good, but unfortunately one of the two latches that holds the tailgating place was either broken during shipping or broke during their install. They allowed me to take my truck home and wait until the part arrived. They told me it would take about 2 weeks and they had called me as soon as it got in. Well three to four weeks went by and I never heard from them. I gave them a call and left multiple messages but never received a phone call back. This one on for about two and a half months of me. Calling once a week and never getting in touch with anyone or a call back from the multiple messages I left. Eventually someone did pick up the phone mid-June. They told me that they ordered the part and it should be in about 2 weeks. After that I left six or seven messages that no one ever responded to. I eventually had to contact my insurance company and let them know what's going on because at this point I was beginning to worry about my claim status. During this time frame I could not open my tailgate. Did I mention I was moving at the end of April? That was very convenient ?. Got to love moving without a working tailgate. My insurance claim adjuster was able to get a hold of someone and they called me back about an hour later. They said somehow the park came in but got sent back and they were ordering another one and that it should be here tomorrow. 2 hours after that phone call I got another phone call that said the part just came in. Two hours shipping? That's Impressive. Sounds to me like they found the lost part in the back of the shop somewhere. So 4 months later I finally have a working tailgate. Best part? They still charged me full price!! I hardly got an apology.Pros: decent repair work, no complaints. Polite staff in person.Cons: horrible communication, long wait times, poor customer service
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February 2023 by Allen Deleon
Fair, expedient, knowledgeable, professional. They do solid work and very helpful. They helped us through every step of the way.
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December 2022 by Jane M
My husband experienced the rudest customer service ever in this shop. He went to call today to make sure he had the correct date and time with his car repair schedule and this lady answered the phone, rude from the get-go. What gives?? We had the whole conversation recorded so even though I wasn’t around, I was able to witness such ugliness… and it is way unacceptable how he was spoken to. My husband has been nothing but kind and patient, even asking this old lady politely if she had her coffee today. I am appalled. Is this an old lady who is just miserable in life? Next time lighten up a bit ms. maybe you can make someone’s day instead of being a Debbie downer. So unnecessary.
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December 2022 by Andrea Brooks
I went to their body shop this morning...the white lady at the front desk was very rude and very short with answering my questions...I think she was racist against me could of my color I would never come back to this shop
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November 2022 by Dave Gayton
What can I say about R-Tech? Pure garbage!!!!!! I had my car serviced a year ago for a rear end after I got hit and real techs found that R-Tech did NOT re-hook up valve actuators on my exhaust system! They missed 5 promise dates and had my car for 2.5 months and STILL didn’t do the job correct! I only found that they did not re-hook up this system when the actuator fell from it’s clever hiding spot where R-Tech stashed them and drug on the ground as I was driving. One phrase accurately describes R-Tech……. Shady Tree Mechanics! I will be spending the rest of my days detouring ppl from R-Tech! DON’T ever bring your vehicle there! I have attached my proof.Service: Body & Trim
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August 2022 by Dawn Duszynski
Best place to ever go. Nice clean works miracles recommend made new friends also. Won’t ever go elsewhere. Spread the wordServices: Tires
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May 2022 by Julie Chapman
Wonderful repair shop, quick and efficient! Thank you for taking care of my vehicle!
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April 2022 by Andy Keller
I took my truck here in Dec 2021 for an estimate on some minor body work( broken grill, scratch on the hood, scratch on the bumper, a dent on driver side door and a scratch on passenger side door. I made an appointment to drop it off end of January. They told me they would call to reschedule if they didn't have the parts. I dropped it off waited about two weeks and followed up. Told me they were waiting on parts (ugh) . Two weeks later it was "done"When I picked it up the grill was still broken the doors still scratched/dented and they replaced the bumper (for a scratch).I was obviously upset, and they said " we will fix the doors when you bring the truck back for the grill"Dropped it off again at the beginning of March, three weeks later I was told it's done. They still didn't fix the driver side door.3000$ for car rental and eight weeks in possession of my truck and they couldn't fix all that I asked.They smile and sound friendly but beware. Not sure if they are scamming or incompetent.
