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March 2024 by Fast Fanny
Speaking with the new manager, she was very understanding, helpful, and together we came together to get an issue resolved. I’ve been a customer of extra space off and on over the years. I appreciate management that can relate to real life situations. Thank You Again( happy tears)
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March 2024 by Scott Major
Ellen was great! Answered and processed all questions great.
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March 2024 by Nathan Croslin
They really took care of me when it came to moving in and moving out. Chris is a great guy in there!
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January 2024 by Cynt D
Chris at the S. Military Hwy location in Chesapeake was very helpful and patient with my rental process. I couldn't get to the office during business hours, so he took the time to complete my reservation and paperwork over the phone.
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January 2024 by Marissa Regino
Chris Murray was very helpful and knowledgeable. Great customer service!
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January 2024 by Tammy Bryant
Chris is awesome. He went above and beyond with his customer service today. My unit did not have elevator access and he helped me take my heavy totes upstairs. He is a great asset for your company
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January 2024 by Rachel Saelens
We reserved and paid online, which was a very easy process. Chris called me before I even finished the online order, to see if he could help with anything. He also gave me a heads up that our space would be going up in price in a few months. When we came to get the keys, Chris met us at our unit to show us how to use the locks. He was very helpful through the whole process.
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December 2023 by Nancy Davis
The guy in the office was more than friendly, he went above and beyond to accommodate me in getting the storage unit I needed, and understand my need to obtain it quickly. Not only did he accomplish all that... He also expressed genuine understanding and care about my situation. I'll never rent storage space from anyone else. I'm a customer for life.
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December 2023 by jean foster
Chris the manager is professional yet friendly and helpful. He was always available when we had questions or requests and is well versed in the managing of the business.The storage unit site is well maintained and kept very tidy and clean. I’d highly recommend the 3264 S Military Hwy Storage to anyone who asks .
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December 2023 by Esme Foster
Not only was extra space a clean , nice place to keep my items for the past two years. They’re team of employees always go above and beyond to help make moving in and out as easy as possible. They made paying monthly super easy . Chris was wonderful.
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December 2023 by Megan Lim
Chris was very professional, courteous, and understanding when I couldn't make it in time. Highly recommend this place. Thank you so much.
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December 2023 by amber “Justme” williams
Courtney and Ellen were super helpful, friendly and knowledgable! Very clean facility! Would highly recommend!
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November 2023 by Amber smith
The manager Chris was excellent at me helping through the whole process. from picking the right size storage, to being there for all my questions in between. Friendly, and knowledgeable.
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November 2023 by Elle
I like the storage unit and the rent is reasonable for the size of my unit. I also enjoy the fact that I can access my unit 24 hours . That was definitely the deal breaker for me. Its just a little creepy feeling at nite here . I'm not sure why because it's not in a bad neighborhood really and it's secired with a gate and what not but it just has a creepy feeling to it that I don't feel comfortable with late nite. So I may have to look somewhere else that I can feel a little more confident in my safety after business hours
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October 2023 by Lee Dear
Donna Martin at life storage you all just purchased is Amazing! It was like talking to an old friend. She made the process simple and easy to understand.