Family Medical Supply is a trusted provider of medical equipment and supplies, consistently delivering reliable and timely service. Customers praise the company's effective communication, with staff members promptly addressing any issues or inquiries. The knowledgeable and friendly receptionists are commended for their direct and helpful approach, ensuring clients understand their options and eligibility. The company's dedication to going above and beyond is evident, as they work tirelessly to fulfill urgent requests and ensure the timely delivery of essential equipment. Clients highlight the exceptional service provided by staff members, who are described as extremely helpful, professional, and willing to share their expertise. Overall, Family Medical Supply has earned a reputation for its commitment to customer satisfaction, with medical professionals and social workers expressing their confidence in the company's ability to provide high-quality service and equipment to their patients in need.
All these one star ratings are not warranted. Insurance companies make the decisions on whether we get equipment or when it can be repaired or replaced. The staff are professional clinicians and do the best they can within the parameters of our insurance. Stop hating and try to be kind.
July 2025
Thank you Ms Victoria for always being professional and always understanding and kind. I have ordered medical equipment from you for over 5yrs for my Mother. We thank you for all you do. She’s 92 yrs old now and you treat her with upmost respect.
June 2025
These people are so helpful it was unbelievable. They answered every question with knowledge and support. Highly Recommend them.