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February 2024 by Nichole Ward
Staff was friendly and informative! Work was completed on time. I will definately return and recomment this service to others!
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February 2024 by Stephanie Brown
The young black man that was working the counter. He was very nice he worked us in on Saturday 2/3/24. He also gave me a courtesy call to let me know when my car was ready. Everything was good even when I return. It was another young man working the counter and he was real nice Also. They did a good job on putting on their tires and everything. I really appreciate thank you.
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February 2024 by Joe Barkley
The service was very prompt, the counter folks were friendly, they kept me informed on the progress of my repair, and I was on my way with no surprises.
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February 2024 by Bruce Lee
An active and busy shop with great customer service and provides quality service.
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December 2023 by Melanie ..
Absolutely horrible place to go. Don't go here!!! I just needed to go in for a state inspection and they were close and available for one on my day off work. They told me I needed to get my headlights adjusted to pass my inspection on my 2013 BMW! Then had the nerve to "recommend" me an alignment and brake fluid rinse. Mind you I just got brand new tires, a balancing, and an alignment 2 months prior. I called my cousin who is a trusted mechanic at Toyota because I forgot if I needed an alignment at all. NO! Charged me $116 for it. Know how I found out this was bullshit? Prior measurements on my rear camber was -8.3!!! Then immediately corrected to -1.5? The mechanic on the phone also treated my mom and I like we were dumb doornails. Mind you, I'm a woman, you know how that goes. Right when they see a woman come in, immediately try to take advantage and think we don't know anything. Oh no...I stormed up there and the manager immediately gave me a refund. He backpedaled so hard and said "oh, the mechanic dropped the gauge." Yeah. Oooookay, whatever. I know they never even touched my headlights either. Never again. Sticking with my cousin for everything.
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December 2023 by Robert Bennett
Fantastic store for all of your vehicle's service needs
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December 2023 by Terrell Britt
Did a good job and was very helpful on other suggestions to keep car moving forwardBill, was easy to talked with plus I know they are busy but worked with me to get several cars done .. warranty work & tire stuff
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December 2023 by Pat Lucas
Fast and professional service! I take my cars to Firestone for most of my mechanical needs.
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November 2023 by Bri Harris
Every single time I come here, the store manager Bob and his right hand man Aaron never try to up sale me on things I don’t need. Instead, they thoroughly explain what my car needs and why. They also squeeze me in to their tight schedule. I get in and out. And they always have a promotion code or coupon available. They’re awesome!
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October 2023 by Chris S.
they try to sell services you don't need. then when I didn't buy, i watched the tech (Josh con was what name said on computer screen) put my magnetic nut back on with an impact driver. I live nearly two hours away and just happened to be in the area. I would avoid at all costs. behaviors like this will intentionally break your vehicle to get you to pay for something. not trustworthy. Tech was Josh, supervisor was Carl. Carl was understanding.
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September 2023 by Tremayne Sivels
Excellent place to bring your car to. I highly recommend them for their honesty and integrity.
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September 2023 by Mary Jones
Great customer service, knowledgeable staff, good prices, clean and quick service. My only issue is the entrance is challenging because it's located in a mall.
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September 2023 by mark hogge
Bob, Chip, Aaron are like family! This location has always taken care of me to no end. Thanks againServices: Transmission
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August 2023 by Chrissy Waters
James was amazing! Traveling back from out of town and we popped a tire. James was friendly and knowledgeable.Service: Tires
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July 2023 by William Dodson
Sometimes long wait for appointments, but good service.
