-
July 2024 by Sam Grillo
Jimmy Trefny was the perfect salesperson. He asked all of the right questions and was able to make sure we had a great sales experience. He always followed up, to make sure we made the correct choice. We highly recommend anyone use Jimmy if they are looking for a new car.
-
July 2024 by Lindsay Holtz
Great customer service and very easy to work with!
-
July 2024 by Linda Brown
My family has been buying Honda's since Riddle Honda. I continue to be a part of the First Team Family for many years for two reasons only: Rachel McCllean in the service department and Mr. D. A. Young in the sales department. Rachel has now moved on and the service department has gone down tremendously. However, Mr. D. A. Young is still the top notch salesman that he has always been. This is my second purchase in two years of a brand new Honda. I am very pleased with our purchase.
-
July 2024 by chandler brandon
Ryan was very wonderful and knowledgeable giving me information that greatly settled me in my decision making process
If you need someone who won't beat around the bush and will give you information that will help in your decision definitely look for him in sales thank you Ryan and thank you to everybody else for helping me with finding our forever car
And a special shout out to Ryan for helping me on my birthday to finish out that paperwork quickly
-
July 2024 by Carolina Torres
Just purchase a new Honda civic from 1st team Honda with the help of Zariah, best car sales representative I’ve worked with she made it the easiest and fastest process, was there to help meet my needs and answer any questions I had. Would highly recommend her, met every expectation I had and was very patient with me throughout the process. She brought the best vibes and made the atmosphere very friendly.
-
July 2024 by Jeremiah M. Crane
Kenny A., Did a great job helping us pick out a beautiful Honda Odyssey!
-
July 2024 by Kevin W Harris
My son went to get what was supposed to be a routine oil change turned into a stay at an air BNB. Being understaffed and under construction is no excuse for not forewarning your customers who bought a car there. This is currently unacceptable.
-
July 2024 by Nicole Johnson
I had the pleasure of purchasing a car for my daughter from salesman Steven Saunders!! I was given excellent customer service!! He made the process easy. Steven, thank you so much for your excellent customer service!!
-
July 2024 by Brenda White
The team was wonderful to work with. They understood what I wanted and was patient with me when the car with the trim package i wanted was not on the lot. They took the time to call me the day 3 vehicles in the trim package arrived on the lot. I went in the next day and purchased the car. I’m vey pleased with my purchase.
-
July 2024 by Claude Parent
Outstanding customer service. First Team Honda is the best. Michael Powers and Michael Johnson were honest and men of integrity during the process of purchasing my new 2025 car.
-
July 2024 by Shayla Dixon
Kenny A. was amazing!!!! The manager Chris was amazing as well!!!! Found the perfect Jeep for my jeep club. If you’re in the market for a vehicle check out my guys at First Team Honda.
-
July 2024 by Shannon Farwell
My salesman Jimmy went above and beyond to make sure I had an amazing purchase experience. He made sure to keep me updated on the CDK outage and the dealer called me the day they regained access to the system and we were able to complete my purchase.
-
July 2024 by GORDON Smith
After paying my repair bill. The oil tech left much oil smears over the exterior, interior, and shoe scuffs inside my pilot again. Disrespectful!!
-
July 2024 by Sarah Myers
Just wanted to write about my recent experience at First team. I've been a loyal customer for atleast the last 11 years but on 26 June 2024 I was extremely dissatisfied with them. I scheduled to have a service done to my car for like 2 weeks and the day of my appointment I dropped off my car only for them to inform me hours later that they never ordered the part. I missed an entire day of work just to have this service completed and ended up having to reschedule it on the weekend. So two days was wasted!! And there was no Apology offered and the did absolutely nothing to try to rectify their mistakes. This incident alone is enough for me to discontinue my relationship with them.
-
June 2024 by Kevin Krieg
Was glad that dealership, Ryan Goodrich, was willing to help my boy select a car without me being there, test drive and so on knowing he was not buying but had to wait for me. That is great customer service knowing sale that day was not going to happen. I came back and son tested many vehicles from different dealerships in my absence and chose the 2024 Honda Civic Sport. Because the preplanning was already taken care of, I just needed to be passenger on test drive looking and listening. Ryan was also very knowledgeable about programming the dash INFO screen and cars cluster screen to set it up for safety. I have never owned a HONDA and this is for my son but was very pleased with them taking the time, not pressuring, had the answers and everything on the spot to finance and approve and drive away. I need to look at HONDA's better in future.
