Geek Squad
Hours:
1340 Greenbrier Pkwy, Chesapeake VA 23320 Hours
About Geek Squad
Geek Squad provides repair, installation, and setup services for computers, tablets, TVs, home theater, car stereos, GPS, cell phones, and home appliances at Best Buy stores. They fix most makes and models. The experience can be hit or miss depending on the agent. Most agents are knowledgeable and excellent, while others may lack clarity. Overall, the service is strongly recommended. Appointments are required, as walk-ins are not accepted due to staffing. While appointment timing can sometimes be a flaw, the installation and repair experiences often go well, leaving customers super happy with the results. The service is good. The Best Buy locations are busy with a constant flow of people. Staff are friendly, supportive, and approach customers to help, managing busy times quite well. They are very informative and answer questions as best they can. The store is semi-organized, well stocked, and has an amazing selection of products and great deals displayed nicely. Facilities, including restrooms, are clean and well-maintained. Parking is plentiful. Some locations are considered better than their average rating and have improved.
Most Recent Reviews
January 2026
Very friendly staff. Took care of my issue quickly.
November 2024
the geek squad was super amazing!! my phone looks brand new. They were so patient and they worked with me, even though my phone was acting crazy.
December 2023
Cristian was great to work with. He was patient, professional, and an expert with the computer software. Yay, Cristian!!
More Comments(35)
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- Chesapeake, Virginia