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January 2024 by John Matthews Jr
Was gifted home depot gift cards for Christmas and was not able to cash them out. Never wanted home depot gift cards, so I shouldn't be stuck with them because someone else gifted me something I'd never use. I might stick with Lowes
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October 2022 by Google user
Great service,fast efficient. Food is really good
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October 2022 by Belinda Whittaker
Great service,fast efficient. Food is really good
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June 2022 by John B
Helpful and friendly people! Best prices in town.
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September 2020 by Bob R.
We always like going to The Home Depot located at 1400 Tintern Street just off of Battlefield Boulevard in the heart of Chesapeake.The staff is always friendly and helpful with product questions and suggestions if you are on the fence about which products will best suit your individual wants and needs.We visited the Garden Center to pick up some plants for the outside of our home. We were impressed and delighted with the large selection of plants and shrubs for sale. They employ people who are experts in gardening and they are helpful with tips on how to plant, spacing and placement to give you the best chance for success and longevity of the plants. The prices are competitive (they better be with Lowes right across the street) and the selection is good.If you are planning to visit on a weekend, it pays to shop early because the lines can get long later into the day.
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August 2020 by Emily S.
Went to get some stuff during work today, asked an employee where to find supplies. The employee responded angrily saying "I'm good how are you" while i'm in a hurry for my boss trying to get materials, this man wants to be a pain in the a** about it. he got even angrier when i asked again where the supplies are, some people are busy you know. man tries to act all big, tells me to ask someone else. i said dude this is your job and he gets in my face as if he's getting ready to fight and i said if you get any closer your old a** is gonna be on the floor. thanks home depot, your employees always got a f****** attitude
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August 2020 by Keith A.
Had to use their restroom. Had a Home Depot employee a few urinals down from me who was hacking up a lung. No mask. Three or four others in there. Then employee proceeds to go to sink to wash hands. Hacking more. Not trying to cover. Only time so far I've been glad I had a covering on my face. So if I get something this will be top of my list. Very unprofessional no matter if there's a virus around or not. Don't plan on coming to this location for some time.
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May 2020 by Tai L.
I DON'T WANT TO GIVE STAR ,BUT I HAVE TO. I will never ever go home deport shipping again! Oh my god ,it was so terrible service! I have online order WD44137522 on April 7 2020 ,over $500 . I mail to them twice and I got delivered on April 23 finally. They out the top soil 30bags ,the driver said will deliver again so I order more wa84211969 for $213.35 , today from 1:30 pm 4/11 I call customer service them I wait and wait and wait .its 3:40 I hand out!!!!!!!! How !!!!when !!!you!!!order!!!online !!!! It's sad free delivery, but it not and I like to refund but it was really really hard!!!!! I don't have truck I can't pickup! WHATS WRONG THAT I SHOPPING 16YEARS COMPONY ,I SO SAD HAVE TO CHANGE I USED TO DO I WILL FIND A DEPARTMENT TO Complaint oh lower.
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April 2020 by Chris Guirlinger
Got a call from the North Battlefield store in Chesapeake, VA, saying that I needed to pick up an order by 6pm. I couldn't today, and asked if they could hold it until noon tomorrow. They refused. I'll be taking my business elsewhere if they're going to that intransigent and unhelpful. Great customer service? Not.
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April 2020 by Manda Rose Hernandez
I just picked an order I put in a couple of hours ago and there was a couple of hiccups but I have to give a big shout out to DANNY! He’s working the online ordering pick up and he has bent over backwards to make sure that I got my order. Kept me informed about the situation, made me feel important and during this time he did not have me worried about the situation around us! I just needed to shout out this amazing HDepot Employee! Y’all have a good one there!!
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February 2020 by Darlene N.
Thank you to the gentlemen in the tool/truck rental department that made my hour-long truck rental process easier than I would have ever imagined! This will certainly be my go-to location for future rental needs!
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November 2019 by Sky Daniel
I definitely don't recommend shopping here you only have one regular Lane open and four self-checkouts we the consumer do not work here and should not be checking ourselves out
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November 2019 by Brittany Warren
This location has the absolute worst customer service.
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October 2019 by Jessica G.
Mary Ann and Larry in the doors department are absolutely horrible. I have been working with both of them for 6 months and still can't seem to get the correct door. We ordered a door 4 different times and every single time it has come in cracked. I have spoken to Larry 15 times and he still can't remember who I am and our situation. Mary Ann doesn't return phone calls. Their customer service is absolutely horrendous and my husband and I will never buy anything again from Home Depot.
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October 2019 by Marina W.
The customer service needs huge improvement, especially for people who are working the cash registers / customer service & return desk.