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February 2024 by Elias Rodriguez
Great team you have their in Chesapeake!!!
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January 2024 by Christian J.
Worst place ever, Manager Michael took my company car lost my company card, stating he put it in dash board where it wasn't, he said things happened and that I need to leave premises... poor costumer service, poor service and will call main office to place a complain and won't ever bring my business to this place. Very unsatisfactory experience Mrs Natalie I send the email to the address send and is not working Delivery has failed to these recipients or groups:
[email protected] The email address you entered couldn't be found. Please check the recipient's email address and try to resend the message. If the problem continues, please contact your email admin.
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January 2024 by XxFireBros xX
Great job excellent customer service
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January 2024 by AJ Jourdan
Asked for a cross rotation on the tires. They told me that if the tire was only one directional that they could not. I looked up Michelin LT tires and they can be cross rotated. When asked about it then the story changed to they could only do 4x4 vehicles. Last time at this location. I guess when they only hire eleven teen year old this is what you get.
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December 2023 by Hailee Reed
My wife went to this Jiffy Lube on 12/04/23 for an oils change. 2 days later we go to Richmond and the check engine light is coming on every time I hit the brakes. I pull over and there’s not a drop of oil on the dipstick. I look under the car and it’s covered in oil. I put what is available at the gas station in it because the engine is rumbling at this point. I call several times - no answer. I go to the nearest Jiffy Lube and sure enough they didn’t put the gasket on the oil filter which means they also failed to do the appropriate pressure checks. I am leaving this review because THEY NEVER ANSWER THIER PHONE. I am reporting this to corporate offices as well because I can’t take it up with them.
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December 2023 by Thomas Clouser
Great job. I was so pleased with how the techs treated me. Even though they were very busy, they made sure that I was kept informed on what I needed replaced. Will be back again....
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December 2023 by Crystal Wiggins
My experience with the location off of Battlefield Blvd in Chesapeake, VA has been outstanding! The team is professional, friendly and knowledgeable. I’ve been going there for several years and will continue to do so.
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November 2023 by Tia McDonald
Extremely unfriendly staff, which made the cost of my service that much more painful. I paid $119 on an oil change for my Acura that has 70,000 miles on it, never have I paid THAT much in the 5 years I've owned it, they then wanted to charge me $100 to run a diagnostic for my check engine light. I went down the street and had Autozone do it for free. I won't go back here
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October 2023 by Dennis Mcqueeney
Horrible experience again.This was the third time they screwed my truck up.Three strikes and your out.Will never go back.Went in for quick oil change and they told me my oil pan was leaking.It would take an hour to fix,Had to pick my truck up next day because they didn't know what they were doing.Was told they we're gonna knock of the labor charge by one manager,Next day different manager didn't know anything about it.300.dollars later I have my truck back.We will see how well the work holds up.
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September 2023 by Darnell Kelly
This was inmy first time visiting this location since I moved away from the area in November of 2020. Would have given a 5 star rating but the tech didn't secure 1 of the 4 screws that secures the air filter in place. Other than that it was a petty good pit stop. Noticed the missing screw when IRemoved the cover to verify the air filter was changed and installed properly.??Service: Oil change
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September 2023 by daryl priest
Needed air in my tires, and I'm visiting someone here in Virginia Beach, went two or three places, finally ended up at jiffy lube, Michael said he would be glad to put air in my tires, thank you Michael and what a great job you did, will be back
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August 2023 by Paige K
I went to this jiffy lube for a quick oil change, which they were. But then shortly after, I got a notification light. I took my truck to an auto shop and turns out the oil was completely drained (it was all over my vehicle) and the filter not even checked. Oil level wasn't even showing up on the dipstick. I had the auto shop type up a report and I plan on reporting this location as a whole for poor service and negligence.
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August 2023 by Bruce Lee
The staff here is excellent they all went the extra mile is my humble opinion. It was a pleasure to deal with them and I must say I am looking forward to bringing other vehicles here. As we say in the navy Bravo Zulu
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August 2023 by Paige K.
I went to this jiffy lube for a quick oil change, which they were. But then shortly after, I got a notification light. I took my truck to an auto shop and turns out the oil was completely drained (drained all over my vehicle) and the filter wasn't even checked. Oil level wasn't even showing up on the dipstick. I had the auto shop type up a report and I plan on reporting this location as a whole for poor service and negligence.
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August 2023 by Chealsey Henson
Had an oil change by the bald guy!He was quick and to the point! I’ll more than likely be back for my next oil change!Highly recommend especially if your on a time frame.Services: Air & cabin filter replacement