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February 2024 by Ena Maitland
Excellent service,very clean store n helpful staff
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February 2024 by Maria Flengas
The employees make the store. Pay them more and the shareholders and CEO less.
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February 2024 by Tina Cecil
The store was a total mess. We went for the Big Clearance Sale...Well $40 PJs is not clearance to me
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February 2024 by Renee L.
If I could give this place a zero star review, I would. Their Sephora employees are absolutely horrible. I couldn't locate one item that I had purchased so when I called, they said bring a receipt which I did. Due to the price of the item, they said they had to review their tapes. Which was fine, because if I had received it that meant I had misplaced it. If I didn't receive it, then I could figure out what happened to it. I wasted gas in traffic to go out of my way to take my receipt to figure out what happened to it I literally could not figure out where it went and I looked everywhere. Well, their tapes showed that it was in my bag. OK no problem at all!!! They could've told me that but instead I hear the lady at the register say yeah, I kind of figured that in the snottiest tone. I have no idea why they would think that I would waste my time going in there, if I knew I had received it. But instead of coming to me while I was still in the store and saying hey, it was in your bag you'll need to look at home to see where it went. They obviously just assume I'm lying which was obvious by the comment made. These employees obviously do not have any respect for their customers, and I will never give my money to this company again and will either order my items online or go somewhere else. Who wants to shop at a store where employees basically call you a liar. For those wondering, I did end up finding the item in a very random place due to my menopause clouded brain. But due to the complete lack of any kind of respect or anything yesterday I went and returned all my items today.
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January 2024 by johnny boy
One of our favorite places
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January 2024 by Heather M
A fine Kohl's. The best part is amazon returns is here.
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January 2024 by Daryl Simmons
Great! They have an Amazon return drop off station there ?
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January 2024 by Elizabeth Shelton
Return Amazon pkg
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January 2024 by Kerri Whalen
I experienced discrimination at this location, not sure if it was happening at all of the locations or not. I went into the store to get a pair of Lee jeans. That is pretty much my favorite brand. I wear a 20W and usually find them them in the woman section but couldn't find any this past sunday. I went into the regular size area and found 2 pairs of 20W. They were all marked $ 48.00. The sign said that all bootleg & straight leg jeans that were marked $ 48.00 were on sale for $ 34.99. I went to the checkout and they rang up $ 41.99. I paid for the 2 pair I got and then went back to the display. I found an associate that worked that area and told her that I just paid $ 41.99 for the jeans that were advertised for $34.99. She said that they are Woman's size and did not fall into the sale price. So the regular price on the regular sizes were $ 48.00 and the regular price on the woman's size was $ 48.00. So if the regular price is the same on both, then why is the the sale price different??? You are changing me more because I'm large??? Discrimination at it's best!!! I am closing my account at Kohl's!! I know they don't care, but I do!!!!!
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January 2024 by Leslie Garrett
I have been a frequent shopper of Kohls since they opened in Chesapeake. Staff is friendly and helpful. However the amount of merchandise seems to be lacking and the prices are definitely keeping up with inflation. The reason I am giving them a 3 is because the employees deserve a 5 but the lack of merchandise and their gimmick with Kohl's cash has finally set in. I decided to go today even though I wasn't up to it but I had a 30% off coupon for today only and $50 Kohls cash. I figured out my bill without using the Kohls cash and just using my 30%. I would have owed app. $36.80 before taxes. Now when they combine my Kohls cash and my 30% coupon, my bill was $52.94. therefore I owed $2.94. I'm embarrassed to say it has just now dawned on me how it works on paper.
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January 2024 by tony hall
The employees are very friendly and helpful
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January 2024 by Sara
Great store with great deals! Always a wide selection and in stock items!
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January 2024 by Michael Whittingham
Very helpful cashier's.
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January 2024 by Terry Smith
Orderly & efficient store
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January 2024 by Amanda Gandia
This Kohl’s location is actually great. They’re always so polite and customer oriented. I will say it is in a prime area but definitely worth my business for years.