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October 2025 by Rusty Shackleford
Wait for drive through is about 10-15 minutes a car, so give yourself an extra hour if you have to stop here, amd if theres a good line you may as well try another day. Its not any better if you go inside...
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September 2025 by Sean McLaughlin
I’ve been getting medication for my dog here to treat his epilepsy, I’ve been coming here almost two years now. I was happy with the service, professionalism of the staff and timely manner of them filling prescriptions. I’m not sure what happened recently but I have not been happy. They don’t make deadlines of when their automated system says your prescription will be ready. Mind you I try to call with enough time in advance knowing I’m not their only customer. The last three to four refills at least I’ve had to go to the pharmacy to figure out the status of my order. I don’t get text updates of when my orders are ready which adds to my aggregation. I’ve seriously been considering taking my prescriptions elsewhere.
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July 2025 by Bill Gorcica
Usually, no wait times to pick up my meds
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June 2025 by Michelle Woods
DO NOT GO HERE! The ER called in 2 prescriptions at the exact same time I received the text message that they got the prescription and the texts messages were a minute apart, they text me late that day to say 1 RX was filled so I went to pick it up, I asked the woman at the window why my other RX was not filled and she rudely stated “we have a lot of people ahead of you” well how can I not have people ahead of me for 1 RX but so many are ahead of me between a minute from when they got both RX’s! Needless to say they didn’t fill it until the next day and texted 30 mins until they closed it was ready which didn’t give me enough time to get there to get it that day! So I went the next day at 7pm only to pull up to a sign that said come back later! This is the absolute worst service and customer service ever! I am pulling all meds and going to Chesapeake RX! Service in Kroger has got bad but the pharmacy is way worse and the girl there is obviously not for customer service!
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February 2025 by Lori McKenna
Very helpful
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October 2023 by Amanda Gandia (Mandaaaa)
By far the best pharmacy prices ever & great customer service. The store is wonderful as well. I love to shop at this Kroger. Definitely more than five stars!
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October 2023 by brandon bailey
Worst Pharmacy ever don't go here
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October 2023 by Josh Allocca
Vary helpful with questions and pricing
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August 2023 by Amanda Gandia
By far the best pharmacy prices ever & great customer service. The store is wonderful as well. I love to shop at this Kroger. Definitely more than five stars!
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June 2023 by Evan Jones
Great service and much cheaper than other pharmacies.
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May 2023 by Bernard Wilson
I'm here at the pharmacy that supposed open at 10:am it is now 10:15 was told that I had to wait until she gets here will change pharmacy
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April 2023 by Agnes E.
Went into the store this morning around 930, there was a long line at customer service where I needed to go. I saw a lot of managers in the regular clothes, walking around by the bananas, but no one went to help the person working in customer service, who had about 10 people in line. I waited over 20 minutes in this line, by this time there are two employees working, when a man approaches the other side of the desk, opposite of where the line is. The employee points out where the line is, and he says he understands that and proceeds to talk to the employee anyway. Then the two employees disregard the line and go and help the gentleman at the other end of the desk. It is not an emergency situation, but they completely disregard the seven people waiting in their line to help this man, with no apologies no trying to redirect the man at all. The people in line behind me voiced their complaints rather loudly, but they were ignored. Was absolutely ridiculous. Customer service situation. No one apologized when it was my turn, all in all they made everyone wait an additional 10 minutes minimum to help this man who couldn't be bothered to wait in line, and they couldn't be bothered to help the customers who actually did.
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January 2023 by C Ray
Never on time! Never on time the next day! Never on time at all. Don not use if you have an illness that requires your meds on time!
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January 2023 by Symply Her
The store is amazing. It’s always clean & I always find what I need. However the pharmacy sucks. They are understaffed so you literally wait in the drive thru for NO LESS than 30min. This is the only one that does this. I know one time I had to go In because they were short staffed & waited 20min. The pharmacist was giving vaccines etc etc. butttttt they didn’t even have my prescription. They ran out of pills. No call or nothing. I dread coming here, the only reason I do is because I am in the discount club & my meds are expensive but here they are so cheap. Smhhh
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December 2022 by Gabrielle Bullock
The store is amazing. It’s always clean & I always find what I need. However the pharmacy sucks. They are understaffed so you literally wait in the drive thru for NO LESS than 30min. This is the only one that does this. I know one time I had to go In because they were short staffed & waited 20min. The pharmacist was giving vaccines etc etc. butttttt they didn’t even have my prescription. They ran out of pills. No call or nothing. I dread coming here, the only reason I do is because I am in the discount club & my meds are expensive but here they are so cheap. Smhhh
