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April 2024 by Bill Ewen
Tammy was wonderful and showed us many options of mattresses. She is very customer oriented, making sure the customer leaves satisfied and happy with their choices in mattresses. She is a top employee.
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April 2024 by Tonya Cabarras
My experience today a Mattress Firm was awesome! Mr. Roy was able to pull up a prior purchase I made three years ago. He was able to recommend a similar mattress for me today! Also, Mr. Roy heard what I was looking for and what was feasible for me. Thank you Mr. Roy for your customer service support today!
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April 2024 by Evelyn Theresa Clark
Tammy Was Wonderful ❣️❣️❣️❣️?????A God Send Please Make Sure she knows This ❣️❣️❣️I was So Blessed to Worked With Her❤️❤️❤️❤️She Was Awesome ❣️❣️❣️❣️ May God Bless and Keep at that location❣️ Thank You Do Much Tammy So Appreciate you for All your Help❣️❣️❣️
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April 2024 by Stephen Goodwin
This is the second bed we have bought from the store on Volvo Pkwy in Chesapeake. It’s also the second time we have worked with Roy. He is an outstanding sales person. Will continue to shop at this store
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April 2024 by Terrence Patrick jr
Roy was awesome and patient... thank you
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March 2024 by Keith Newby
Excellent customer service. Attention to detail. All questions answered appropriately.
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March 2024 by Thomasine Singleton
Thanks, Roy, for the awesome customer service.
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January 2024 by Dawnn
The process was easy. The sales rep pointed me to the right direction. I was able to purchase and secure delivery in under 30 minutes. Thank you !!
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January 2024 by Leslie Papa
Brittney was awesome and super helpful!!
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December 2023 by Janie Mobley
Fantastic! Staff went above and beyond to accommodate me when I had to exchange mattresses.
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December 2023 by Shon Mitchell
Great experience with Brittany
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December 2023 by Jimmy Shollenbarger
Our sales man was very knowledgeable and very helpful with out decision. He was very patient as well. We had a great overall experience
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December 2023 by Tim Canada
We had a fantastic buying experience at Mattress Firm. Roy was incredibly knowledgeable and helped us find everything we were looking for. Delivery times are within a few days and the follow up amazing. We look forward to dealing with them as we upgrade our guest room
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December 2023 by Miranda Potts
The people at this location are very quick and kind. It made getting a new box spring a quick and painless thing
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December 2023 by April Dawn Koren
Monica is absolutely fantastic! The biggest thing that made me go back after initially speaking with her was that the entire process from initial inquiry to purchase felt like an organic conversation. I have a background in sales but never felt pushed or probed. Questions were answered without an over abundance of information and explained things to me on a level I understood. While my husband and I had two completely different budgets and thoughts on our future purchase, we are happy with our decision despite spending more than planned. I met Monica at the Cedar Rd location and found her to be the most helpful and informative than anyone else at any location. We cannot thank her enough for her guidance on the new bed we absolutely LOVE!