-
January 2024 by Myesha Lumas
DONT schedule appointments here! Came for a TB test and showed up for my follow up appointment and no one was here. No cancellation test or anything. Now I Have to restart the entire testing process. VERY FRUSTRATING AND UNPROFESSIONAL.
-
October 2023 by Kristy Campbell
The first time I saw a provider here, she was so nice and helpful. This time I saw Megan Goodrich and I wish I could say the same. As soon as I walked into the waiting room, she stormed out of her office and asked me if I knew what time it was in an extremely rude and condescending tone. I was a few minutes late, but that is not a reason to try to shame a patient in front of the whole store. That is how our interaction began and it only got worse from there. She pointed to the kiosk and told me to “go over there and reschedule” because her next patient was in 20 minutes. I told her I was just there for a blood draw and a flu shot. She said, in the same rude and condescending tone, that 20 minutes is not enough time to draw blood and give a flu shot. If that’s the case, then that’s fine. That is not the issue I have. It’s the way she handled the situation that was totally uncalled for. There’s no reason for a medical professional to berate a patient if they are late. Period.
-
September 2023 by Tiffany
I was nervous to come here bc of the terrible reviews but no other CVS had appointments. The waiting space was clean. I was seen by Morgan. She is one of the kindest people I’ve ever dealt with in healthcare. Patient, friendly, and calming. Went in for a TB test. No wait time at all. Was able to fit me in to have my results read 48 hours later-also with no wait time.
-
September 2023 by Garrett Clark
I don't think I've ever left a review for anything, but this place is awful. I went to the minute clinic for a leg infection, just needed some antibiotics, but apparently walk ins aren't a thing these days. The staff were cleaning and not currently seeing anyone, and they said they could only see me if a spot was open on the kiosk. The next appointment was the following day despite no other customers being there. The next day they call 20 minutes prior cancelling my appointment. There is zero reason to go here instead of an urgent care. Patient First had a huge line and still saw me and handed me antibiotics within an hour. A couple weeks earlier I was released from a hospitalization and had to get a related prescription filled asap, and they said it wouldn't be ready for 3 whole days. CVS is the worst pharmacy I've ever been to and does not deserve to be in network with Tricare, I would consider them not veteran friendly.
-
August 2023 by Tiffany Johnson
I was nervous to come here bc of the terrible reviews but no other CVS had appointments. The waiting space was clean. I was seen by Morgan. She is one of the kindest people I’ve ever dealt with in healthcare. Patient, friendly, and calming. Went in for a TB test. No wait time at all. Was able to fit me in to have my results read 48 hours later-also with no wait time.
-
August 2023 by Cat T
I have medical anxiety. I have panic attacks when I see the doctor. I can't help it, it's just a part of my life, and I didn't appreciate being lectured on my BP being high despite me telling the NP (Jennifer, I think) that I have an anxiety disorder and issues at the doctor. I didn't come in for you to lecture me on other health problems, I came for you to test me for a UTI and send me home with meds. Spent $174 for them to tell me I might have a kidney stone and to take ibuprofen. Never coming back.
-
July 2023 by Keiona Eaves
Just listen to the reviews. They had me scheduled for a PPD test to be read on 7/2/23, at 9:30. Then with no warning I arrived and the clinc was closed. This was time sensitive and very frustrating to deal with. Luckily, I was able to get it read at urgent care. Just go litterately anywhere else or risk extreme frustration.
-
April 2023 by Courtney Rollick
Times on website and in clinic are all wrong. Say they open at 8, get in and have to choose an appointment time (as a walk in - literally the only person there) so I pick 810 since the only other options are after 12, finish my intake and the lady comes out and says we don't have an 810 appt, we don't see anyone until 830. She says she can put me on the list for later in the day. What??? In no world does this make sense. Don't have the option for 810 and tell people you open at 8 if you don't.
-
November 2022 by Susanne Test
Useless. They will cancel appt and not let you know. Multiple locations closed cannot reschedule to have ppd read, it’s time sensitive. Never again.
-
July 2022 by Johnathan Bish
WASTE OF TIME, USELESS PLACE.10/10 do not recommend.Made an appt, saw that they accept walk ins. Was running 5 min behind still went in expecting for a wait since I was behind which I was okay with especially since my daughter and I only needed a TB skin test which takes literally a minute.Got there, not a soul there, with a sign at the kiosk saying NO WALK INS.Appt time still hasn’t passed and I can’t check in with my confirmation code. Some rude lady comes out of the back doesn’t even introduce herself and says you’re late we’re not seeing you. I said I have an appointment first of all and your website clearly states that you take walk ins, there’s not a single other person here and I need a TB test which takes less than a minute to provide. This lady had the worst attitude, no help whatsoever, and this place is clearly just lazy and unorganized and doesn’t care about helping the community which is what I thought the purpose was??Went to patient first when I left and they got us in and out and nicely, I might add.Don’t waste your time with this place they’re a joke.
-
June 2022 by BRITTANY WILLIAMS
Extremely frustrated with this clinic. I had an appointment scheduled and when I showed up, the clinic was closed. I did not receive any notification that my appointment had been cancelled. I wasted my time and my gas showing up for nothing. Save yourself the stress and schedule an appointment literally anywhere except for this clinic.
-
January 2022 by Steven R.
Don't come to this minute clinic Kathleen Wade is a racist. The PN KKKathleen wade makes sure that she misinformed patients/clients who are not white. If you question her she will purposely make sure the needles or injections are injected incorrectly in order to cause increased pain. She will also refuse service because Mexicans make her uncomfortable. I went in for a TB reading which she refused to read her excuse was I passed my time frame when the test was valid and I will be needing to retest. I received my TB on 12/30/21 I was scheduled for a reading on 1/2/22@10:40 well within 48-72 the TB skin test was valid for.
-
December 2021 by Jim Kowalczyk
When some one calls out they should figure something out to help the people that had appointments. I hope the people who called out and is in charge both gets fired and can’t find an other job. Loses their homes. And kids become crack heads. Never go here!!!
-
August 2021 by Lindsay R
I had a very good experience here at the MinuteClinic. I came in for a routine physical for school. Nurse Kathleen was so nice and talkative. Many people are nervous when they go to see a physician, but she made it a lot better. I checked in at 11:50 for my noon appointment and I was in the car and heading home by 12:20. I do recommend making an appointment because it seems as though spots fill up quickly so it's best to schedule a day or two in advance.
-
August 2021 by Dedra Blount
Horrible service! Rude staff and not helpful!
