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November 2023 by Cha Knight
AMAZING STAFF THAT ARE VERY HELPFUL AND KIND
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September 2023 by Quinton McDonald
Really great Navy Federal
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August 2023 by Brian Brooks
Very professional staff and very helpful...
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February 2023 by Pro Truck Driver
I've been a member of the Navy Federal Credit Union for well over 20 years. I have no complaints with them. If you ask for help, like the saying goes, they will bend over backwards to help in any way for you. Very satisfied with them.
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February 2023 by Cynthia Smith
Foremost, I like to thank everyone for being a team player, and for, forgiving me for my attitude on 1/28/23. I was a little bothered about my transaction when I was told something else over the phone. My Regards. And, thank you again for your kindness, your concerns and your sincere support.Respefully, Sincerely Cynthia L Smith
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August 2022 by Douglas Smith
I used to like Navy Federal. However due to questionable customer service @ this Branch and to address other issues I am officially requesting a phone call, from Ms.Diana Yournigan OR Navy Federal CEO, Ms. McDuffie. Until then I no longer recommend this credit union.-Mr. Douglas K. Smith Jr.
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December 2021 by Edward Havens Jr
Best credit union around
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September 2021 by Eddy
November 1991, that’s when I walked into the base NFCU branch and became a member. Joining NFCU has been second best decision in life. For the past 30 years NFCU has been my financial institution and they have never let me down. From car loans, emergency funding, unexpected funeral expenses, and even enrolling me into the Senior Enlisted Program. NFCU has always been there and stood the watch alongside me. No matter where you go it is the same red carpet treatment even before you fully walk inside. They have proven that, “Members are the mission” is not just commercial slogan. I was able to stand watch for 30 years knowing that NFCU had my back! Don’t let another place fool you into thinking they can beat NFCU APRs. Not on their watch. Thanks NFCU!
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February 2021 by Rodney Pierson
You usually do not have to wait long and they take care of all your needs.
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September 2020 by doodle_noodle_gal
Girls at the front letting people in where too busy chatting to even speak to us.. then seemed confused and awkwardly asked us to read their sign but didn't direct us very well. We were then taken inside. I cashed my check quickly with one teller whilst I wife was questioned on her name, phone number, pin number, email, access number, ID... all seemed very unnecessary. Weird
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June 2020 by Larry M
... I'm a Healthcare worker relocating from Maryland to Virginia and had the worst NFCU experience today at this branch!
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May 2020 by Tom Heart
Always very helpful, never disappointed.
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April 2020 by madalyn wright
This place is amazing!! Best customer service I’ve ever received!! My fiancé and I went in there the morning of our elopement so I could add him to my account before I deployed, and while we were being helped, one of the staff members went out and bought me a bouquet of flowers to congratulate us on our wedding! I so wish I remembered her name, but honestly everyone we encountered here was fantastic! This also took place in the midst of the pandemic with all the social distancing requirements, and this establishment functioned so well to meet all of the requirements and made us feel safe the entire time. Great experience all around!!
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July 2019 by Gage G.
Just went there to get patient medical records notarized for the company I work for to send to an attorney. After two visits back to her manager or someone the teller stated they were unable to notarize the records. The teller stated the patient had to be present and she had to notarize his signature. Despite the form having a blank spot for my name stating I was an authorized party on behalf of the company that I work for. Thanks for wasting my time NFCU, despite you performing this service multiple times before.
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October 2018 by Tristina Thompson
Best customer service I've ever received anywhere and with a smileðŸ˜