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July 2025 by Frisk Stud
Easy to find what you need and the staff is very helpful.
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July 2025 by S
tried to order online and pickup in store, but a lot of your Wholehearted canned dog food is OUT OF STOCK.
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June 2025 by Doug Palmateer
Great place for buying plants and grabbing some food.
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June 2025 by Serena Guarino
I don’t normally shop at a pet store as everything seemed so convenient “online;”however, when a food shipment for my new sphynx kitten didn’t show up as expected I told myself NEVER AGAIN. I want to be able to walk into a store and buy my cats “special food” and have complete control. Sure, things may be a little more expensive but you don’t buy a sphynx without that expectation to begin with. Especially when you get the customer care both Anthony( store manager) and Kayleigh (customer associate) greet you with at the Petco off Hanbury road. They both were diligent in finding the perfect fit to my kittens needs. If Anthony didn’t know something, he used his handy dandy electronic tool to figure it out about his products. Kayleigh went right to the product she felt would meet my need, and after much research that in fact was the perfect fit. Thanks so much Anthony and Kayleigh for making me a new loyal customer! Xo, Serena, Rocco, and Kitten Abrahm
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May 2025 by Emilee Smith
We have been taking Elle to see the groomer, Brii for a while now. I admit, I'm a helicopter mom, but not in a way that I tell Brii what to do, I just love my Ellie and I love seeing her get pampered, lol sorry Brii! Elle always comes home looking her best and smells amazing! Highly suggest Brii to get your fur baby pampered! Thanks again Brii!
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August 2024 by Briana Spellman
The pets were very pretty in the store is very well organized. The sales team was very helpful. A young team but very knowledgeable about saying no
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July 2024 by Amie Prado
Has a lot of your needs for your pets. We needed a new aquarium for our turtle and they had the best deal. With that said, they have limited supply for turtle needs, and have basic set up supplies for your reptile friends. Their fish tanks are clean as are their reptile tanks, bird cages and hamsters, mice, and guinea pig beds.
Overall a nice store with friendly staff, that covers your non-human family member needs.
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July 2024 by lianna arbitter
The only reason this store gets any stars is because the staff are great.
As for the grooming department they are going to need to reevaluate how they run that department.
No one answers the phone.
They sent me away twice just for a simple nail trim that takes 5 min.
First time they said to come back in 4 hours(I shouldn’t have) I came back and they told me to come back in another 2 hours.
The second time, they just said they were backed up and didn’t have time and suggested I come back a week later. FOR A NAIL TRIM.
Just disappointing that they always seem to be “overbooked”.
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July 2024 by Flávia Mas
Had a horrible experience at this location. I scheduled an appointment for my pet to get his shots at 5pm, had to reschedule for 5:45pm to make sure I was there on time. Confirmed the appointment, got there at 5:15 (30 minutes before my confirmed appointment) and was told the vet had already left for the day. Unprofessional to say the least. I took the time to follow all requested steps, got there earlier than what I was supposed to and the staff would just stare at me and say I am sorry. Not that there was much they could have done at that point but the minimum they should have done before is call or send me a text message letting me know the vet was leaving so I wouldn’t have to put my dog through a car ride and drive all the way there for nothing. If you aren’t going to be open the hours you put on your website, then you should change it.
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July 2024 by Queen Consciousness
Went to this location to look for some supplies that would help my turtle (Turtle Fix) ; however this location didn’t appear to have it. Staff at this location does not seem to be friendly; no one acknowledged myself or my mother when we went into the store let alone ask us if we needed help with anything. Will not return to this location appears to be some “personality issues” at this location.
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July 2024 by Sunny
Just left with my senior dog who is on medication for a specified skin condition (Not contagious) this was our first visit here scheduled for a bath. Tiffany (groomer) refused to bathe him with concern of "Not knowing" what is under the rest of his fur. As if you can't tell where he has chewed himself. Absolutely NO open wounds, NO dry blood, NO trace of flea/mite dust. I intially checked in thinking I had booked for a bath & haircut which she QUICKLY let me know it was just a bath that was scheduled (that's fine) she didn't have time for a haircut she stated (already in a rush) also stood at the grooming stand and had to ask if someone was working it while multiple employees were walking right past .. then one girl says yes, they're busy right now (grooming) these employees have no recognition of team work & instead of whispering to each other about my Dog (Tiffany) could have directly spoke with me about the issue instead of her coworkers not even manager. We won't ever book here again.
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July 2024 by Jennifer Nolan
Not much of a selection and pretty overpriced unfortunately. The front counter staff is always kind though
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June 2024 by Saved Today
Clean, friendly staff, and every 10th bag of food is free!
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June 2024 by Ginger B
Very clean store, big selection of products for all your pets needs. Very friendly staff!
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June 2024 by Jo Drago
Young man was very helpful with my fish needs.
