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March 2024 by Tae Roshan
Linda is the most kindest person I have ever worked with when it comes to my storage unit.
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March 2024 by Chris Hester
Shawna has great customer service!
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March 2024 by SB
If I could do 0 stars, I would!!!They have rats!!! I lost over $3000 dollars worth of items from rodent damage here, and the insurance will only give $250 max for the damaged items!! The workers act so clueless, but they know about their infestation problem!! Please save yourself the trouble and get a climate controlled unit else where!! I DO NOT RECOMMEND!!
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March 2024 by Natasha Stewart
Came here to store my things while in the process of buying a home. Mr. Roy and Linda were so helpful and kind. They got me all squared away and ready for move in without a hitch. Very please with their service.
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January 2024 by Melissa Trouton
Unparalleled service in an unexpected place: Roy, the facility manager, actually made a move from Ohio to Norfolk over the holidays less stressful. (Read that sentence again to fully understand just what Roy accomplished)He was extremely thorough in making sure I had everything I needed, and not only did he answer my questions, he anticipated them. All in all, check-in was a breeze. I'd give more stars if it were possible!
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December 2023 by jimnab07
Welcomed with such a pleasant greating and smile! Process was great! Supervisory of all personal belongings is exceptional! Every visit felt safe! Thank you for great customer service! I cant remember her name but my intake was warming!! Great people here!
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October 2023 by Yolanda James
Great customer service good maintaining property…Great job Roy and Linda keep up the good work
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October 2023 by Krista McLaughlin
Roy was extremely helpful and even offered for us to view the unit before we rented, which made our decision even easier to rent a unit here. All of our questions were answered before we even knew we had them.
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August 2023 by Patricia Alvarez
Wow! What an amazing first time experience. I was very skeptical at first. As soon as I arrived, I was met by a very courteous gentleman (Roy), who actually answered all the questions I had before asking. He reiterated the agreement and was so very courteous, helpful and even gave a few tips on how to properly store my belongings. My anxiety disappeared. Thank you so much Roy for making this a seamless transition for me.
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August 2023 by Ayisha Robinson
I just had the best customer service with Ms. Linda. She really started my day with a smile and a laugh. She answered all of my questions before they were asked.
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August 2023 by Kennedy Walker
Worked with Roy very thoughtful and considerate when talking with others! Great Costumer Service!
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August 2023 by Anne Brandriff
Roy (on his day off) and Maurice were very patient and helpful.
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July 2023 by Bill Eastburn
Roy and Linda are absolutely fabulous!!! They are very helpfuland courteous. They work with you to make your rental experience simple and easy!!!
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June 2023 by Sir Sundermore
Roy was a very helpful and informative host and helped me get set up in a friendly and swift manner.
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June 2023 by Kurt Littlejohn
Roy helped me with 2 units and showed me exceptional service. I recommend him to everybody in the area.