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November 2023 by GEORGE OCONNE
Lock and all ready to go. Offloaded my vehicles with no problem. The space for storage is as advertised and I have ample storage for my material thank you public storage
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October 2023 by Jimmy Broom
Tina was very helpful in explaining all the parts of the process and the various fees, etc. I particularly appreciated this because the acoustics in the room made it difficult for me to hear. She took the time to go over everything until I was full able to understand.
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August 2023 by Lamont Williams
Wonderful experience with Ms. Nancy at the Battlefield Office. Excellent customer service!
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May 2023 by Stephanie S.
Excellent service . So easy and accommodating with their services. They make it so easy to access your account and your storage unit. No fuss and no wait !
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October 2022 by Tom Hartwig
What a great unit. Clean easy to get in. Helpful staff!!!
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August 2022 by Micheale Burnette
We went to check out the storage facility before we move to the area. Karen was a huge help and absolutely fantastic. She was very helpful and answered all of our questions.
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November 2021 by Jason Scott
I had a short term rental space and it served my needs. When I called to vacate the unit Michelle H. was very helpful in making sure that my account was closed promptly.
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July 2021 by Angie Stinson
Karlee was very knowledgeable and extremely helpful. We went into her office to find out that we actually made the reservation incorrectly. Karlee explained to us how she was going to correct the situation and then within 5 minutes and no hassle we had a new reservation. Karlee then took the time to help navigate us around the Public Storage app and how to use the app to open the gate at our storage unit. I was highly impressed with her helpfulness and customer service.
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August 2020 by C S
I recently stopped into this location of Public Storage for some information regarding spaces; I am looking to move sometime in August and wanted to have all of my information together. Karen showed me a couple different spaces and we discussed the E-Rental option. I love the idea of being able to utilize a Kiosk to handle this transaction, especially considering everything that is going on in the country with Covid. When I am ready to make my move, I will definitely be using Public Storage! Thanks Karen!!
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June 2020 by Richard S.
The Public Storage facility on Las Gaviotas Blvd, Chesapeake, Va, is near an intersection with a traffic light, making it easy-in and easy-out from and to the main road. The facility is clean and well-maintained. Karen was a joy to work with and went out of her way to make sure I was satisfied with my choice of units and with the facility as a whole.
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April 2020 by Alysha Teachey
Very unprofessional!! They treat their customers crappy. I have listened to recordings of the district manager being extremely hateful and mean. He accused someone of something that they are not responsible for!!! DO NOT USE THEIR SERVICE. Hes trying to create fines and make charges unnecessarily.
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March 2020 by Melissa G.
this place is bs! do not do business with them!!!! bad customer service! General manager is horrible.
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March 2020 by Phillip Brown
I NEEDED SOME MOVING BOXES AND THEY HAD THEM . GOOD SERVICE AND PRICES
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March 2020 by Christine S
I went in looking to rent a unit due to an unexpected move. Karen was thoughtful, considerate and extremely professional while assisting me. We went over size and price options and she helped me get into the best unit for my situation. I went to a few other storage places prior to visiting Public Storage and am so glad I made the choice to rent from Karen! I will use her store for all of my storage needs and recommend Public Storage to all my friends!
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February 2020 by whitney renzi
Karen was wonderful to work with, she was very personable and even though we were not able to use her facility for our needs she stopped at nothing to find exactly what we needed at another location. She was warm, friendly and compassionate. Great customer service!
