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December 2023 by kenny russell
Great service
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September 2023 by Nancy Gulley
Difficult to return items without being charged
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July 2023 by Ashley Ramos serranos
Races people the delivers guys threaten beat me up calling me names threw the flyers in my hard the manger don’t wanna do nothing about it when I’m call never buy things from them next place I’m going to Corporate
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July 2023 by Terry Williams
Honest mistakes on part as far as auto pay then being harassed
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July 2023 by Beth Stanley
Very easy and convenient
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July 2023 by Leonard Hamlin
They were very accommodating.
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April 2023 by Roland Weldon
Most nicest person I met. Micheal is great
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April 2023 by Elder Spratley
Very good
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March 2023 by sabrina cochran
Great customer service
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February 2023 by Angela Justus
Insurance doesn't help
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December 2022 by Dona DiStefano
Edith was nice but very blunt basically telling me that if we didn't make our payment they would call and call the references and then come knock on our door to get payment. I found it to come off rude. Then I asked if I'd be able to pick up the system today and she said no we have to deliver it so that we know where you live. Again found that to be off putting.
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November 2022 by Terri Seymour
Edith was extremely nice and helpful. The one "trainer" her could have been a lot more helpful and kept ignoring her when she would ask what she needed to do next.
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July 2021 by Saunders Joyner
Working here was a complete pain. It's legalized robbery in rental agreement from. Complete win for the company, total loss for any and all customers.
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June 2021 by Kim F.
BEWARE!!I wish I had a good experience. Rented a recliner for 1 month. Needed to return sooner and was told couldn't get refunded for 20 days I didn't need the recliner. How crazy is that! If I rent a car for 30 days and only need it for 10, I am only charged the time I have actually rented the car. Seems only fair would be the same here. After being hung up on called back to speak with manager of Military Highway office. I was the manager was on the phone with district manager and I would be called back. I asked for district manager number. Called and spoke to rep in CS who said I should get my refund and district manager would call me. TodY the manager tells me she doesn't understand how CS could say that since they are just a message center. That was almost 2 weeks ago. No phone calls returned. I called office today and finally spoke to manager. She said she didnt get message, new staff, short staff etc. She said I would not be refunded unless I had put additional 500 down on recliner. I explained that reps need to explain to customer. Especially since this was done over the phone. Manager said the charge included delivery, well had it not been for my son I doubt the driver would've got recliner in the house. I told manager I will not recommend this company to anyone. The manager said to me "I am sorry sweetie". I told her please don't call me sweetie!!! Life is full of lessons learned. This is one of them. I asked manager to have district manager call me. Let's see if I get a call.
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March 2021 by Anthony Torres
I rented quite a few things from this location very friendly and helpful staff
