Rite Aid is a leading drug store chain offering superior pharmacies, health and wellness products and services, complete photo printing, and savings and discounts through their Rite Aid Rewards loyalty program. Rite Aid's mission is to improve the health and wellness of their communities through engaging experiences that provide customers with the best products, services, and advice to meet their unique needs. Customers confidently choose Rite Aid first for their everyday health and wellness needs because the staff consistently understand and exceed their expectations. The Rite Aid stores have friendly, helpful staff who answer customer questions and provide great service. While one customer was surprised to see COVID-19 tests in the Stocking Stuffer display, they noted the competitive pricing. Another customer had a positive experience transferring a prescription to Rite Aid, using the convenient online and walk-in options. However, some customers have expressed frustration with the pharmacy's lack of responsiveness on the phone, which can be particularly challenging for senior citizens and those without transportation. Despite this, one customer praised the exceptional service and work ethic of a specific employee, Adam, who helped them quickly obtain a needed medication. Overall, Rite Aid is known for its great prices, offers, and friendly staff who strive to meet customers' health and wellness needs.
