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February 2024 by Mark Cyphers
It's already been said but I need to say it. Jalen is the man to see if u need paint. You can be a novice and he can and will hook u up. A great person and an asset to all. Thank you!
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January 2024 by Clinten Wilbur
Jalen is extremely knowledgeable and helpful. He does a great job of making sure he understands the job you’re trying to complete so that he’s recommending exactly what you need. Jalen and this store are so great, I keep coming back to it even after they opened a brand new location closer to my house.
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July 2023 by Robert Sciacchitano
Very helpful and knowledgeable staff.
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July 2023 by Ginger Ritter
Highly recommend, Jalen was extremely helpful. Customer service was on point! Thanks so much for helping my husband and I today!
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June 2023 by Ashley Jackson
Jaylen is extremely helpful, knowledgeable, and gave our family amazing customer service! We will definitely be coming back soon! Such a great unexpectedly pleasant experience, paint store is not where I would expect to have this level of customer service displayed…. Keep up the amazing work at this store!
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June 2023 by Jessica S
I was greeted right when I walked in and was asked questions about my project. I had a lovely conversation with Jalen regarding what I was wanting to do with this space in my house. He asked if I needed supplies, which I did and he helped me get everything I need and even a few things I didn't think I needed but have definitely helped make this project easier. He didn't break my bank either! The three gentlemen (including Jalen) were so polite, fun and professional. The entire shopping experience brightened my day! Thank you for great products and especially for such great service!
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March 2023 by Adam Clark
Great customer service. The employees and manager were very friendly. They answered a few questions and had a few recommendations. I would recommend checking this store out for painting needs. It’s worth the slightly higher prices to be acknowledged when you walk into the store and have assistance within minutes of needing it and some normal conversations while your paint is being mixed than it is to have to hunt down an employee at other stores which is a waste of time.
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March 2023 by Jessica Garrison
Everyone at this location is very friendly and knowledgeable. I came last week and Ray was very helpful in answering all of my questions as well as letting me know about a sale they had going on. Today Jalen was the one to help me and he was amazing! He was able to help me choose the right paints for my projects as well as walk me around the store to help me gather all the odds and ends I would need to complete my project! Highly recommend!!!!
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February 2023 by Darcy Guerricagoitia
This location has the worst customer service. I was overcharged and yelled at by Bob. He told me to come back the next day to talk to the manager and to get a refund on the overcharge as he had tried to ‘appease’ me. Sure, I’ll leave work early to catch the manager to be reimbursed for your error Bob. The absolute worst.
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January 2023 by Mary Manjikian
I highly recommend shopping here. The staff were very friendly and helpful even looking up information for me about the paint colors and carrying my order to my car for me. The online shopping experience was very easy and my order was ready very quickly
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October 2022 by Cliff Stuart
I have been a customer at this location for a few years now and always receive good service. Prices are significantly cheaper during sales, which allows me to buy high quality paint at excellent prices.
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June 2022 by Tena IRATE4U
Jalen and Calvin were very knowledgeable and helpful. I look forward to going back and giving this Cedar Rd. store all of my future business. Their customer was Awesome ?
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February 2022 by chad kellogg
Willing to help and work hard to match colors for me. Has helped me out with my business to make sure I had what I needed when I needed something special they reached out to suppliers to get me best deal and product as soon as possible in this time of horrible inventory and shipping.
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January 2022 by Sarah Sweets
Everyone was extremely helpful and friendly! We 100% will be making this our go to paint supply store!
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August 2021 by Benjamin H.
Terrible service!! My local Sherwin Williams store in Moyock was closed on Sunday so I decided to take an hour drive (round trip) to Cedar Drive Chesapeake, VA. I needed a quart of paint to wrap up my remodel of my bathroom. I told Bryce, the employee that I need a quart of my last order. He said we don't have quarts in that paint so I said I'll take a gallon please. At about the same time a "regular" customer showed up because Bryce called him by his name and he basically ignored me until it was time for me to pay $60 for a gallon of paint. I go home, start painting and then find out the color doesn't even match. Maybe if he paid attention to what he was doing instead of helping the other customer he would of made the correct paint for me and wouldn't of wasted time, gas, and money!
