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September 2023 by dave sparks
Great shop, can take care of pretty much any auto repair except transmissions. They're extremely popular (hence extremely busy) so you won't necessarily get in-and-out fast, but the repair will be solid and pricing fair.
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August 2023 by Chris Newton
I bought tires back in 2019 the guy convinced me they were better than going to Sams. I had nothing but issues with these tires. They did my alignment a couple times after. But always takes all day. Now my back tires are fully exposed wires on the inside. I haven’t even used half of my mileage m. Tread won’t warranty as they told me over the phone it’s an alignment or suspension. The suspension was fixed at the dealership so therefore they don’t warranty. So much for buying the max care. Will never go back ever again what a waste bout new tires to be covered at 84,000 miles didn’t even use half of that. No customer service.
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August 2023 by Ashlynn
Was on my way to OBX from PA, car started violently shaking toward the end of our trip. Turns out all but one lug nut was tightened correctly on my front left tire after an oil change and tire rotation. Conrad was awesome and even took me back to the bay to show me what was wrong. Needless to say we were very lucky we stopped when we did or the outcome could’ve been way worse. These guys are absolutely awesome, and I appreciate their help so much!
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August 2023 by Queen MUA
Love this shop literally the only shop I will go to. They have been working on all my cars reasonable prices. Would not go to a different shop at all. They have been working on my cars since 2020
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July 2023 by Leonard
They had my truck for two weeks and never touched it after lying to me telling me they couldn’t figure out what was wrong with it when they never touched it in the first place. I picked the truck up from tire choice took it to another shop and within a day they knew it was wrong with it and got the part ordered.
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June 2023 by A. Willis
Went to drop a car off and they were Unorganized. Employees are fussing with one another. Over heard someone lost the customer keys ? and have to call the customer. Its no where to leave your car when you want to drop it off. Need better management.
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June 2023 by Jeff K.
Went to Tire Choice for an oil change and inspection. Set an appointment online 3 days in advance and received a confirmation. Once there was told they didn't have the appointment and they don't do online appointments. this is not the first disappointment. I bought tires from them a while ago and told them I wanted equivalent tires to what I previously had. They quoted me and I accepted what sounded like a fair deal only to find the used Black Lion tires. Who would ever consider Black Lion 40,000-mile cheap tires equivalent to the 70,000-mile Yokohama tires I had? They lost a loyal customer today.
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May 2023 by Ted Green
Recieved excellent service at a great price! Recieved an oil change, fluid check and had two holes patched in one of my tires. They offer a military friendly discount. Recommending to eveyone I know!
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April 2023 by Teddy Green
Recieved excellent service at a great price! Recieved an oil change, fluid check and had two holes patched in one of my tires. They offer a military friendly discount. Recommending to eveyone I know!
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April 2023 by James Perry
Good shop with good people. These guys were swamped with cars when I came in with a leak that needed to be plugged. Elijah the store manager was kind, courteous and attentive to my worries and the tech, McReynolds was quick and conscious of my time as a customer. Overall a great experience
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April 2023 by DeAngelo Dee
I will NEVER go back to this Tire Choice. I have been a customer for years. It's now gone into the toilet.1. They didn't call me as promised to go over the tire choices. They made the decision to install what they decided upon.2. They didn't put the spare tire back into the compartment. They just laid it in the trunk.3. They couldn't find my key. They gave me someone else's key. I returned it. I had a spare key. They wanted me to come back the next day to get my key. I said "no". And when they finally found it, there was no apology.4. They put the wrong spare tire in my trunk! I had to go back to the Tire Choice during my business hours.5. I called multiple times about my car. No one answered the phone.Horrible experience and I will ensure that anyone I know is aware of how this place has gone downhill.
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April 2023 by Barb Scheeler
Alex was great and helpful and the guys working on the car were great, did a good job. Everyone helped to answer my questions and get me on the road quickly. Yes it's a busy store but they do a great job.
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March 2023 by Justin S.
AVOID THIS TIRE CHOICE AT ALL COST. TERRIBLE customer service & HORRIBLE staff. I brought my 2015 m4 in for a tire swap and left with two curb rash rims. There insurance won't cover it because the "machine" wasn't at fault and the manager that looked at the wheels prior to the work being done wasn't there the day I picked up the car. Tire choice management lacks integrity and goes to show that the days of doing what's right is numbered. This my second time going to tire choice and it's my 4th rim that have been scratched or scuffed up due to their equipment or staff.
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March 2023 by Mo Mo
Trevor and Mike are true lifesavers. My car didn't pass the state inspection at another car shop, I needed two new tires fast, and I was short on time. My usual Tire Choice was closed for a bit and I was frantically calling different locations trying to match the superior service I am used to at my normal place.Trevor answered the phone a few minutes after the shop closed one evening and was so nice and friendly. I appreciated his excellent customer service after a long day of work and calmly handling my frazzled questions and comments. I was able to bring in my vehicle the next morning and was in and out in 45 minutes. Mike provided me with superb service and made me feel like I was a valued customer that had been going there for years.The price was just right, the waiting area was spacious and clean, and I was very impressed with the level of expertise the staff displayed while I was there. I was so impressed that I recommended a coworker that was having multiple issues with his car to the Battlefield location. He went the same day, got everything fixed, and was provided with excellent service.What a blessing to have found such a gem with the Battlefield Tire Choice. You've definitely earned two new returning customers.
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March 2023 by Jessica Coryea
I brought my car in on a Sunday afternoon because my clutch went out. They were not able to look at it that day because the guy was not in, okay fine. He said he would call me first thing Monday when he finds out what it will need. I had to call to find out.... Then, when I call back to tell him to go ahead and fix it, he says it will take a couple days to get the parts, but they will get it taken care of. Okay, no problem. Once they get the parts, I know installing a clutch is not an easy thing, but it took almost 2 weeks for me to get my car back. The sad part is whenever I called to get an update the phone just rings endlessly..... When I would show up to get an update since I can't get through on the phone, the guy at the desk kept telling me that it would be ready the next day, three different times.... I will not be returning. This place used to be a good place to bring your car....
