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November 2023 by Maribeth D
Though I don’t live in this city, I will happily drive to this location due to the excellent services provided by their staff and technicians. Honest, friendly auto shop. Western Branch shop is amazing.
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November 2023 by Erica Archie
I made an appointment online for a state inspection l. When I get there he tells me they don’t do state inspections by appointment. I said so why did it allow me to book it online?! He says “online just does that.” No, how about you fix the freaking system not to allow customers to book an appointment for a service you have to call and make an appointment for! People customer services is trash these days!
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October 2023 by Clinton Wells
I have used these guys in emergencies and for regular work. I recommend them for you.
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September 2023 by It’s A Wonderful Life
All I can tell, is I have had a great experience with them on the 2 occasions we had been to their shop. They explain thoroughly what we need and give us noncoercive decisions when it comes to the job that needs to be done to our 2 cars ? ?. Appreciate all you do!!!Update: Another service assisted and they never let us down. We will keep coming!!! Thank you, Dennis and colleagues!
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September 2023 by Javelle Jenkins
Don’t book an state inspection online. They will let you book it and then you won’t find out it’s first come first served until you arrive for your appointment.
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July 2023 by MAINSTRIKE 6410
This team of mechanics continue to do an outstanding job each time I have an issue with my vehicle. Five stars definitely earned.
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May 2023 by Alvin Brown
The manager travis told me I needed a new tire because of a slow leak, he said that they couldn’t fix it, because of where it was, wear the tread and sidewall meets. I told my car to another tire company. We didn’t find anything wrong, not a hole where he said it was. On the in side wall. The other tire company place the tire in tank of water and say the leak was coming from a old plug. Not on the side at all, not even close. The tire was patched from the inside. Only costing me $20, Travis try to sale me a $270 tire when I didn’t need it. Please if you go there leave and get a second opinion.
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February 2023 by Arzanna Ward
Great customer service. Very fast and reliable. Fair prices.
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December 2022 by Big Sosa
Fast work, but pricey.Mechanics don't torque your wheels properly and usually use an impact gun.But you can get all new tires in about two hours.
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October 2022 by George F.
Spoke with them on the phone and they said to bring my vehicle in. Walked in and was not helped for nearly five minutes. Finally poked my head into the work bay and was told with annoyance they would be with me in a minute. Associate finally came out and answered the phone right in front of me. Associate them informed me he could not help me and I would have to go to the dealer; which is fine if that's the case, but that could have been mentioned over the phone before recommending getting someone to follow me to the business.
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October 2022 by Mia Terry
My morning couldn't get any worse and this place made it all better within an hour. The Supervisor was nicer than He looked ? But he was definitely a Blessing as well as the Young man working for Him. Times are Hard and good people still exist. I truly appreciate You all. You never know what folks are going thru and something as simple as great service at a tire shop made a huge difference on my day. Thanks again. May God Bless You.
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October 2022 by Hoang Do
They used to change your tires if you brought your own new tires in but now they stopped.
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September 2022 by Ashlee Sykes
First experience with this particular Tire Choice location, I had a scheduled drop off appointment for an oil change and the shop wasn't even open to customers at 8:30am. Decided to give this location another try by dropping my vehicle off for a simple oil change, unfortunately my vehicle sat there all day because they couldn't reach the vehicle warranty company(who normally covers the oil change cost)to cover the oil change. When the thing to do would have been to reach out to me to see if I wanted to proceed which I would have but no one ever reached out. So, no oil change was ever completed, an entire day wasted! Never again!
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September 2022 by Matthew Robinson
Have a warranty on a set of tires and one of them keeps losing about 10 lbs every 2 or 3 days. They won't replace it they just keep filling it up and saying it's fine. Showed up again today right at 730 and they're not open. Just kinda waiting til someone shows up. Currently 740....the car won make it to another location.
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August 2022 by Melena A.
I was a walk in, just wanting someone to check out my brakes. The technician was able to get my suv in the shop in under 10mins. The front receptionist who I assume is a manager told me I didn't need brakes. They were so sincere and I just want to say thank you because there are only a handful of mechanics/technicians that really care. I'm just thankful I stopped into this location. So, thanks again fellas!
