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December 2023 by Danai Musarurwa
The truck is about to give out. The transmission was STRUGGLING. It needs maintenance or replacement.HOWEVER, the lady who helped me was really nice and helpful. It was purely an equipment issue.
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December 2023 by Zach Elliott
Customer service was excellent! Highly recommend this location to anyone!
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November 2023 by Kate Gordon
Incredibly rude upon drop off. Go to a different U-Haul location. If I could give 0 stars, I would.
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October 2023 by Kate G.
Go to a different U-haul location. They were incredibly rude when we were returning the rented truck. If I could give 0 stars, I would. Will never recommend this location.
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September 2023 by Regina Ketter
Service was quick, easy, quality. The subject matter expert, Sam explained everything thoroughly and the overall customer service experience was Excellent! I’ve rented Uhaul’s at other locations and this is one of the best. I recommend this location and customer service Team if you need to rent.
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September 2023 by Lessie Alston
Great but was cheated out of 5.00 by attendant, and reported to owner and was not compensated
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July 2023 by Tiffany Cherry
Will was extremely rude. When I walked in to return the vehicle he was on his phone and acted like I was bothering him by asking questions. I asked that he check whatever needed to be checked while I was there and he continued to type on his phone like I wasn't standing there. We get to the van and he barely leans in. I asked if everything was OK and he just threw up his thumb. The entire time he was still on his phone. I have never received such poor customer service from a business like I did from Will. I see why this business has a one star rating. Definitely will not recommend.
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July 2023 by Tal Ofir
Will was great provided great customer service
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June 2023 by Crystal A
The white customer service representative was rude in tone and how she approached me during the drop off process. Which was surprising because the previous day she was warm and friendly. However during the drop off process I arrived two hours early and before I could get out my vehicle she was at my door demanding the truck rental key. Furthermore she came back to my car and did entire transaction at my vehicle after I said I would be in momentarily!!!! she was aggressive in tone and body language. Sir William was a pleasure during the whole process and he was professional and displayed excellent customer service and problem solving skills.
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March 2023 by Erica Erica
Sam is amazing and super helpful! I’ve had nothing but a great experience with this location. Will definitely use this location from here on.
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February 2023 by Tristian Jordan
Will was so nice to me yesterday and he was very patient. I got everything I needed done fast. I recommend this location for your uhaul service thanks a lot. Ms.T Riddick
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November 2022 by Jasmine Brown
You need to fire the guy named Sir. He is highly rude and clearly doesn't care about his job or his mouth. He also has the place smelling like he needs a bath. This employee needs training on both customer service and hygiene.
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August 2022 by Moriah
Customer service guy was super unfriendly. Uhaul also changer my location last minute so it was further out of my way for me AND I had to buy an adapter when I got there. I always rent from uhaul, but this experience made me never want to go back again, especially to this location specifically.
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July 2022 by Angela Smith
I don't even want to leave a star there because this was the worst customer service I have ever experienced with uhaul. From pick up the African American gentleman who was helping me seemed he didnt want to be there. The lady at drop off short hair white Caucasian lady was rude and short cut me off while I was speaking.. Both of them need training in customer service and work on their personality
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July 2022 by Margaret Horton
I found just what I needed and Samantha was very helpful and friendly. I will go back again when in need of a U-haul and tell any of my friends that need one.
