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November 2023 by Vinnie Terrell
Always very helpful staff.
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August 2023 by Magic Surprise
I love this post office. Every single ppl who works here is very kind and their hospitality is amazing!!
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August 2023 by Skylar
Left Portsmouth post office, not sure why I went in the first place, they are complete trash….and came to this wonderful post office and was greeted by a wonderful young lady smiling and was very nice and helpful!! What a complete difference in the two cities! Great job Chesapeake Square post office I will always come here!!
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June 2023 by Humoyunmirzo Abdujabborov
Excellent customer service at this location. Associate helped me to save some money.I see some reviews about late deliveries, but I don’t think it is this location’s fault.
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April 2023 by Debbie Barnett
My experience at this Post Office was simply amazing. Prompt, polite and informative service. And, I was in and out of there in less than 10 minutes!!
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January 2023 by S A
I’m giving a 5 star review just for the fact that every time I come in their Joy is always so helpful and kind. I know it gets busy in there a lot and it seems there’s not a lot of staff currently, but she’s great at managing all the stress with a great attitude. She’s always friendly and positive! Thank you Joy
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January 2023 by Savannah Askew
I’m giving a 5 star review just for the fact that every time I come in their Joy is always so helpful and kind. I know it gets busy in there a lot and it seems there’s not a lot of staff currently, but she’s great at managing all the stress with a great attitude. She’s always friendly and positive! Thank you Joy
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December 2022 by Mike West
Costs 30 dollars to overnight mail something, it takes 3 days to get there because they lose it so often. You cannot get them to pick up the phone to save their lives. Garbage service, use FedEx.
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October 2022 by Nicole Council
Joi is amazing and doing the best she can but she needs help! The line is basically out the door and she is by herself. She called for help, no one came. Then girls are walking around in the back looking bored, they could be helping her. Poor joi
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April 2022 by Tiffany Stetson
Always delivers my mail to others. Package marked delivered to door many times and never my door. I’m home all day and have a ring camera. Worst ever.
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February 2022 by Ivory Walker
Joe and Joy are the USPS’s Dream Team!I waited in line for a good deal of time today but the customer service outweighs the wait. Keeping in mind that there was only a wait because other post offices were closed; no fault of theirs at all! I would go to this post office all the time if I could, however, it’s not the location close to my house.Talking with Joe is always such a great experience. He’s always helpful, welcoming and friendly. My husband's military so those packages can take a bit of time to get all put together to send.. But Joe’s going to talk you through it all and get you in, out and whatever else it is you might need before leaving the counter. If you want to experience USPS Heaven… Please visit this post office. As mentioned earlier, I had no problem waiting in line because I knew they were going to get the job! They’re doing it with smiles (behind a mask haha) and with the most amazing customer service I’ve seen at a post office. Ever! I’ve had the pleasure of being serviced by Joy before also and she’s amazing as well!
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January 2022 by Kathleen Libnao
The friendliest staff ever!! Everyone is so helpful and nice. Special shoutout to Joe! He treats everyone with great respect and values each and every one's business. 10 stars!!!
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November 2021 by Stephanie Redner
Came in for a book of stamps and I was in & out within 2 minutes! The employee was also very nice!
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October 2021 by Nilda Quintana
Best staff to work there. Very friendly and they are so eager to help you if you don’t understand something.
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September 2021 by Colin Clardy
Let me tell you, no other USPS location holds a candle to this one. The staff is amazing, Joe treated me like a VIP and was so courteous and professional, honestly it blew me away. Totally changes your perception of what a Post Office, or really ANY government service, can be with the right people. I will drive out of my way to use this post office exclusively from now on. Give Joe a raise!
