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April 2025 by Keith Vandal
My wife and I used VA Carpet Connection for the new floors in our house. Steve is very pleasant to talk with and the price and materials were good.
My advice would be to make sure everything you want is put down in writing on the order form so there is no confusion.
We had some issues with the floors after install but they came out and fixed them in less than 48 hours.
It wasn't a totally flawless transaction but the major issues were corrected and I have revised my review because of that.
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November 2024 by Richard Whalen
Va Carpets installed Luxury vinyl flooring in my kitchen, hall, laundry and bathroom area looks great and a very good price, better than Lowe's.
Same with stair and upstairs landing carpet: high quality and very quick installation. The entire job was complete 5 days after my initial inquiry.
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May 2024 by Carol Lasting
What a great experience! Replaced padding and carpet in my downstairs. It looks great!. Very helpful in helping me choose carpet that would look good. Great installation! Shawn installed my carpet and he really is the very best! You can tell he is very experienced and takes great pride in his work. I would not shop anywhere except Va Carpet Connection for any flooring needs.They really care and it shows! They go above and beyond expectations. My carpet looks beautiful.
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November 2023 by Wanda Richards
Very unprofessional, unpleasant experience. Mr. Orr was very rude and I'd say racist, I should have read the prior reviews and avoided contacting this business!
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October 2023 by Wendy B
Steve and Va carpet connection installed Waterproof floors and Carpet in my home two weeks ago , They beat Lowes, Empire carpets and Cherry carpets prices by a huge margin' the service was excellent.The only problem was they were 45 minutes late the first day.
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June 2023 by The Greatest
READ THE REVIEWS. If I could give 0 stars, I would. Steve is very unorganized and unprofessional.And after reading other reviews, it seems like he is mainly this way towards certain clients.Don’t walk, RUN away. There are better pricing and professionalism out there.
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April 2023 by Michael Swanson
We used VA Carpet Connection to replace all the floors in our house. Everything about the experience from the detailed product information, to the installation, and especially the price was outstanding. AAA+!
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March 2023 by Tom Damon
Horrible customer service! I have had 2 appointments to have them come to my home, no show both times with no calls. Great reply, appt. Was for 10 a.m., I waited till noon to call, first missed appointment was a complete no show and all the carpet is bubbling because your installer made more money installing it by himself, which clearly doesn't work.
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February 2023 by Jeremy Boykins
Reviews had me scared to try it but my friend said they did good on her house for the low so I tried them. Owner was cool to me lol and I got what I paid for I would recommend. Went there on a Tuesday, room and stairs started and finished on Thursday.
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February 2023 by Jennifer Sacco
We had hard flooring put in all downstairs and upstairs in the bathrooms. Steve and his crew were amazing, friendly and professional. They had our job completed within a week. 100% satisfied!Thanks VA Carpet Connection!
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February 2023 by June Brewbaker
I recently had carpet installed in two large rooms in my house. We were very pleased with the carpet and the installation was excellent. The installers were professional in prep and finishing the job. It was a pleasure doing business with Steve who is the owner of VA Carpet Connection. Pricing was very competitive!
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February 2023 by Gwoody The Diabetic Farmer
My experience with VA carpet connection was great! They were very timely and the installation was so smooth, the people were very friendly and professional!!! Look how beautiful our flooring is now!!! ?
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February 2023 by Denee Bailey
We had the carpet on our stairs replaced with hardwood flooring. The stairs look amazing! The company was professional and courteous.
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February 2023 by Peter McCall
Very nice people and Alan did a great job stretching and reinstalling a carpet in my house. Love the service.
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February 2023 by Larry Brady
Carpet Connection laid carpet and padding thru out my whole house. The whole experience was a pleasure and Steve came out to inspect it when the job was complete. The seams we're undetectable and the whole job looked nice and felt nice! Good job at a great price!
