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December 2023 by Howard Price
I am the guy that says “I have to see it or experience it to believe it”. I can without hesitation say that I am a believer of Nathan and Virginia Leisure. After buying our new BullFrog and having it delivered. It was discovered that that the waterfall was not working properly. Root cause an air leak; however, this was no ordinary air leak. Long story short after multiple tricks and try’s to release. Nathan came out to the house after his shift and spent another hour to an hour and a half successfully releasing the line. I am so so so thankful that my wife and I chose Virginia Leisure for our spa purchase. I would certainly encourage you to do the same. Trust me I would not say it if it were not true. They are the epitome of five star customer service.
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December 2023 by Mark Price
Virginia Leisure has always been a pleasure to deal with. I bought a pool from them a few years back and it has worked flawlessly.Recently my hot tub that is no longer manufactured has been having issues. Their customer and technical support had been second to none! They never tried to force me into a new hot tub, but rather assisted me with repairing mine.I would recommend Nate and his team for any pool or spa needs.
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November 2023 by Wes Johnson
Virginia Leisure's team are all extremely professional, knowledgeable, and have superb customer service. Bought a MB4 pool spa several months ago and I'm thoroughly enjoying it. Nice this team is just a call away to provide support.
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August 2023 by Austin Nabet
I purchased a A8 Bullfrog hot tub from Virginia Leisure May 2023. We had an excellent buying and delivery experience. As we completed our backyard project, it wasn’t until August we had the hot tub placed and electrician connected it to power. This past Saturday, it was time to fill and begin using the hot tub. When I went to turn it on, nothing turned on. I called Nate Davis at Virginia Leisure and he worked with me over the course of the day to trouble shoot the problem. Ultimately, over FaceTime we were able to determine the electrician had reversed the wires in the sub-panel box causing the safety fuse to blow…after the electrical wires were corrected and a new fuse…we were in the hot tub by Sunday night! This has to be the BEST customer support I have ever received. I highly recommend Virginia Leisure for their products, service both before and after purchase, and people like Nate! Thanks again!
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August 2023 by Alex Prescott
This drain cap broke and I wasn’t able to fix it. I stopped by Virgins Leisure, and Nate gave me the replacement piece at no extra cost. When I got home, I couldn’t get the old part of the cap out. So, I called VL, and Nate came right away to help me. He was able to get the old piece out and installed the new drain cap. Then he went over how to operate the pool filter equipment, and for it up and running for our pool, Greatly appreciate the extra attention to detail, professional courtesy and exceptional customer service. When you visit Virginia Leisure, ask for Nate!
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August 2023 by H B
Nathan and vibe at this business was much better than the person/place we visited prior. More inventory, more price options, honest, knowledgeable, and no pressure. Thank you for making our experience and product perfect for our family!
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July 2023 by Mark Harrup
Always enjoy my visits to Virginia Leisure it's not just the products but the people are great also
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June 2023 by Adam Matan
I don’t know how they get the 4..6 all drivers stay away this company. They are half of worst employee.
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May 2023 by Sue Thompson
Nathan was a very truthful and helpful sales person.He listened to our wants and needs and we got an excellent price. Delivery and setup was also perfect.
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May 2023 by Christine Prince
I will have to say it’s been almost a year. July will mark one year since we’ve had our Willis swim spa and have nothing but great things to say about the staff at Virginia leisure definitely my go to spot for anything I need and they are quick to help with any requests. Loving the swimspa life!!
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May 2023 by Paul_Claudine Tranbarger
The only place to go and get all your pool, hot tub and outdoor furniture needs. Kayli and Jill gave us amazing deals on our polywood furniture set and our pool chemicals. People there are super nice and not sales/commission drive.
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April 2023 by m y.
My husband and I showed up one day, and wanted to Look at above ground pools and a jacuzzi. Same day we purchased a 24 round and a beautiful jacuzzi. We were able to pick up the pool the next day. We decided to pick it up ourselves so we could save money on delivery. Our jacuzzi was delivered this week and the pool will be setup in June. We are so happy and excited. The service was amazing. We got all kinds of rebates and discounts. Our salesman's name was Drew. He was very patient and helpful! We'll be swimming this summer! Yay!
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April 2023 by jim hockett
We bought a swim spa from Jill there. She took excellent care of us got us all that we needed to take care of our new spa.She basically had to teach us as we were newbies to the spa world. We love our new swim spa. It's the best of both worlds more like a small pool but still a hot tub to soak in.Our 4 year old daughter absolutely loves it!Even after we bought the spa she still helps us with what we need for the swim spa. Super nice and helpful and most importantly calls you back when she says she will!
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April 2023 by Richard Brill
Drew stayed nearly 3 hours past closing to allow us to do our research and answer any and all questions. He never once made us feel bad about it or used salesman pressure tactics. We got a great deal and he was very transparent. He made promises that were held true. We will definitely be back and wouldn't go anywhere else for our hot tub needs!.
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March 2023 by Carrie Burt
I have been using this company for several years. I highly recommend Virginia leisure. All of the employees are very knowledgeable; great to work with; and have guided me through the entire process of both the purchase of a pool, and hot tub. Keep up the good work!