Walgreens is a trusted pharmacy and retail destination that offers a wide range of services. The pharmacy department, with staff like Alprentice and Lata, provides excellent customer care, especially for elderly customers. They are patient, explain things clearly, and work to resolve any issues promptly. However, the experience at the pharmacy drive-through has been less satisfactory for some customers, with a lack of basic customer service and acknowledgment. Despite the mixed reviews, Walgreens has also demonstrated exceptional service in other areas, such as the vaccination process. Customers have praised the gentle and patient approach of staff like Victoria, as well as the compassionate and knowledgeable assistance of Adrian in processing registrations and paperwork. Overall, Walgreens aims to cater to the diverse needs of its customers, from filling prescriptions to offering health and beauty products, photo printing, and more. The pharmacy hours are convenient, with services available from Monday to Sunday.
Sat in line for an hour, with only three cars ahead of me. The staff would just ignore you at the window for 20 to 30 minutes without communicating a single time. I would recommend picking up subscriptions at a different chain.
May 2025
Absolute worst pharmacy in Chesapeake! I have tried 2 different times to get scripts filled. One took 3 days and the other I finally gave up and took it somewhere else. DO NOT GO HERE!! I also see no response to their poor reviews which tells me they don't care.
April 2025
If I could give this pharmacy a zero I would! I have been waiting two weeks for a prescription. Did not receive an update so finally called. The man I spoke to was mumbling and refused to help. He said “oh, there’s a glitch in our system, I don’t think we can fill this.” Just awful! So frustrating! Do not... read full comment
