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February 2024 by Mike C.
Deli counter personnel were not very courteous to a new patron. Did not know there was a "for meat" line and a "for cheese" line. After waiting for 10 minutes at the prepared food line, also referred to as the cheesel line by the deli person, I was told to get behind a customer on the meat line that arrived well after me (and in a very loud voice for all to hear). I guess customer courtesy is not a "deli trait" at this Walmart. I frequently shop at the Virginia Beach Walmart and have always been treated with courtesy and respect, even when I may need shopping redirection by an employee.
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September 2023 by L. B.
Location is still unsafe. Parking lot people want to park and block traffic. Also park in areas clearly marked for no parking by the handicapped parking. If anyone says anything they are ready to fight and call people racist. Drive into this to go into the store. We left and went to another store far away from this store, just feels unsafe before even parking.
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May 2023 by Kathryn M.
So this is my first time in this Walmart since the mass shooting occurred back in November 22, 2022. It was reopened following a ceremony to thank the community for their support, and to honor the victims and survivors. I did not take any pictures. I will say, it was completely redone the best way it could. There are a lot more self checkouts. They seemed to have a better and greater selection of clothes for the whole family. Their food section was great to be honest. They had a good amount of organics. However, they were out of some fresh herbs that I needed. I was in the makeup section and needed some items in the glass case. I alerted an employer and within minutes had someone there to open it for me. Checkout was pretty easy to operate. I had a question and an employee was nice enough to help. If I had to come back here again I probably wouldn't hesitate if in the area. I still prefer my neighborhood "Grassfield Walmart" above all.
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April 2023 by Sherry C.
I'm working here. This store has been completely gutted and REBUILT...! It is amazing...! Be sure to come to the grand re-opening...!! You will not be disappointed.
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November 2022 by Nicole H.
I went to Walmart to get some holiday clothes and decorations. I love how this Walmart always has carts available when you walk in, the staff keeps the carts stocked and ready to use to shop. They had a nice variety of holiday sweaters to get you in the Xmas spirit! The store was organized and easy to navigate. The holiday themed candies , chocolates, and snacks are also out. I like how they are displayed near the front for easy access. I usually go through the self checkout but chose to go through the line today because there were shorter lines than usual. The staff is friendly and I always have a nice conversation with them when I'm checking out. The parking lot can get busy but it's so spacious there is always plenty of parking. Again, this Walmart does get busy, today was less crowded but I always have a decent shopping experience there.
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October 2022 by Tim R.
This is probably the worst Walmart that I have ever been too. Customer Service is non-existent, the store is not well kept and they never bring back in carts to the store. It's obvious the store does not have good leadership or management. Please save your self and drive 15mins down the road to Edinburgh Walmart. It's worth it!!
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July 2022 by Lina H.
Id give it zero stars if I could. WORST Walmart location ever. Every single time ive gone in here the shelves and racks are so unorganized and/or empty it looks like a discount warehouse about to go out of business. Then add in the employees and forget it. The girl I dealt with in customer service today was SO rude. I stood there with my return for a good five minutes while she was texting on her phone. When she finally looked up she had the audacity to act like I was bothering her. She took care of my return...stopping midway to RESPOND TO A TEXT MESSAGE ON HER PHONE and just tossed my return receipt on the counter. I kind of laughed, picked up my receipt and turned around to walk away and she again had the audacity to make it seem like I was the problem. She yells out in the snarkiest tone "HAVE A FANTASTIC DAY MAAM!" I turned around and looked at her like REALLY?! I still didn't say anything. She then said "YES YOU MAAM! HAVE A FANTASTIC DAY!" I finally said "Listen little girl id stop if I were you. Your job LITERALLY is customer service. If you dont like it then get another job. I waited while you were TEXTING on your phone and then you had the gall to act like I offended you somehow. I said your attitude is atrocious and you need new customer service training. Dont act like that because YOU were in the wrong and obviously hate your job". She responded with OK BYE THEN. Girl bye. I found a manager and let him know. He didn't seem to care. Dont bother going here. At all. The place is a dump.
