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October 2025 by YaLismar Gonzalez
Very clean facility!!
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October 2025 by Eleanor E
Cindy was great, took the time to show us all options even though it was the end of the day
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October 2025 by Martin Erwin
Working hard to get us the best unit. Cindy
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September 2025 by Adrienn Balazs
Had an excellent renting/moving in experience. Got help even with the lock and all. Wit the little time I had I was able to accomplish it all and catch my flight out. Very pleased so far
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September 2025 by Chanelis Pizarro
amazing service🤩.
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September 2025 by Nicole Borges
Excellent customer service
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September 2025 by Jose Lebron
Yaritza is super professional!!
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September 2025 by Marta Gonzalez
Great customer service Yaritza is very profesional 100% recomend this storage facility!!
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September 2025 by Lexi Morido
Great service
Ask for Yaritza!!!
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September 2025 by T Gregory
Have had several units at the Western Branch Storage King over the years. They have ALWAYS been very good to me. Only recently secured another unit and they (especially Yaritza) were, as always, very professional & extremely helpful in finding me exactly what I needed in a space… the right size, location & price. Highly recommend this place!
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August 2025 by Daniel Williems
PAM IS THE ABSOLUTE GREATEST REPRESENTATIVE!! EXTREMELY KNOWLEDGEABLE, HELPFUL AND TRULY AN ASSET TO THE COMPANY!!
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August 2025 by Tiffany Clark
I chose this place because of location, but Pam made the process so easy. Love her energy!!!
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August 2025 by Cory Almond
Great customer service, Pam and was extremely helpful👍
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August 2025 by Toni Vann
I’ve been storing my belongings at this facility for years without incident until recently. Current manager has always been polite, personable and professional so it’s hard for me to share this but due to the lack of communication and accountability from corporate I must to spread awareness. There were robberies that occurred and tenants had no knowledge until they went to their units and found lock had been cut or there was a different lock on their unit. When corporate was called, excuses were made as to why we weren’t notified.Corporate point of contact provided a very vague explanation as to what occurred. They did not take accountability or show any real concern for resolving the issue or compensating for loss. I was offered a lock and a scripted apology. When you place your belongings in storage, you expect basic security and responsibility from the company—neither of which were provided here. Save yourself the stress and look for a storage provider that prioritizes customer trust and safety.My advice from this is to purchase their insurance instead of using your renter’s insurance as coverage.
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August 2025 by Darlene Dean
They always hang up on you. Never answer!
