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March 2024 by Kathy Rix
They are great, help me out all the time.
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March 2024 by PATRICIA ALSTON
Kristina was a very pleasant person to assist me today and always.
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January 2024 by Ken Parlett
Kristina is the best she helped me very much...and would be of great help to anyone banking there.....give that girl a raise....
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January 2024 by heath phillips
Always nice and helpful
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January 2023 by things with strings
This place keeps cutting our cards off, with plenty of money in the account, randomly. Twice this week!! These employees will be lucky to survive the month. I know that if im this tempted to kill each one that plenty of others are too. Good luck walking to your car at night...
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January 2022 by Linda Serrano
Amazing speedy service with a positive attitude. I came in and was serviced by Lisa. She helped me quickly decided I wanted to have an account here. I will always come back to see her.
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February 2021 by Zack
Old fashion customer service with a modern twist!I opened a new account today at Woodforest National Bank's Grassfield Walmart location in Chesapeake, VA. Branch manager, Kevin Kelly, and his amazing staff welcomed me as if though I had been banking with them for years. Their attention to detail and professionalism were second to none. They actually made and activated my new debit card on site! I honestly expected to hear the usual "your card will arrive in the mail in four to six weeks." Impeccable customer service, convenience of banking where I buy my groceries...Why didn't I do this years ago?!?
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February 2021 by Vickie Dorrell
I must give a big SHOUT OUT to the employees at this branch. Kevin Kelly, Pamela Peterson and the other young lady behind the counter that had never meet me before but was so kind and known judgmental of my public break down in the lobby yesterday after being let go from my job.. You 3 were my first encounter after driving from my job after being told I was a great worker and definitely had a great personality but they had to let me go. You guys took me in with opened arms and never once had anything negative to say and was such a breath of fresh air when I was suffocating from the massive amounts of anxiety. Thank you for being not just my bank but for being YOU. Thank you for the KINDNESS you have always shown me. I have seen so much of the opposite here lately. I could not imagine anyone but you guys on my side with banking and just as being a friend. Keep up that amazing customer service. You guys deserve 10 GOLD STARS. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
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February 2021 by Andrew Froberg
Friendly, Professional and Communities! Highly recommend here!
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September 2020 by james monday
This is a second chance bank. Only people who bank here are people who have bad credit and owe money to other banks. This is a adequate service but not the best bank. If you wanted the best bank perhaps you should of been more responsible in the first place?
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December 2019 by Heather Walker
So, it says right there that bank hours are till four on Saturday, but they were closed before two... Typo maybe, but I'm calling corporate to find out.
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October 2018 by Jesuz Leon
Worst branch. If you don't want to lose your time stay away. 0 starts
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June 2018 by Kaitlyn Arnold
Employee was rude and the lady kept my drivers license still havent recieved a call back.. Place just sucks in general.
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December 2015 by michone janine williams
Wood forest Bank employees are a fraud. The employees have fake names. The bank over charges customers fees and overdrafts for unauthorized charges. The bank employees gave out your information and have illegal wire taps o your phones.
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April 2015 by User Name
The equivalent of signing up for a pre-approved credit card. More fine print than an Apple Terms of Service agreement. $6 fee if your checking account balances drops below $100 for even a day...$30 cancellation fees. Fees, fees, fees...All of the fees, none of the support that usually goes with them. If you were to find their financial statistics, the majority of their profits would be through random fees incurred. If you can help it, do NOT create an account with this bank. Find a good credit union.
