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February 2022 by George Rockbadn
Helpful attendants,went out of their own business to help me with a new phone..
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January 2022 by Sha Lynn
So very helpful! I am not totally tech savvy and they set up my new phone and helped me transfer all my data. Such a simple process that would have taken me hours.
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December 2021 by Brittany Barton
Victor was amazing in every way possible! He showed me I wasn’t just a customer, he treated me like family. The co-worker that was also working with him was absolutely amazing also. They took care of my issue with kindness and they made sure I had phone service before I left the store. I went in with no phone no money and came out with both of my previous lines re-activated at a lower rate. These two employees deserve a Christmas bonus for their awesome Customer Service! Last thing I’ll say is there were at least 3/4 other customers that came in while I was being helped & those customers were happy & taken care of quickly efficiently and I was still being attended to. That’s called Teamwork and I must say they have all greatqualities as people & people in Sales. I will highly recommend Cricket Wireless to Familyand friends!!!
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October 2021 by Reva English
The employees at this store are totally awesome, they go above and beyond, service like theirs is far and few Thanks and perhaps Cricket needs to offer you guys, the opportunity to train those in the call center!
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July 2021 by Jewel Brickhouse
Miss Jenny at the Chester store has always been just as nice and polite as she could be she has helped me a number of times and this time wasn't any different she helped me get in my phone she helped me get out of my phone she helps me with anything with my phone thank you Ms Jenny
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July 2021 by Kathy Stramer
Rose helped me upgrade from my dead phone and explained the benefits of the new phone. She was professional and patient with me. She worked patiently with me and helped me create my cricket account! go to her(:
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July 2021 by Herbert Cheeks Jr.
Maria, Was totally helpful and totally knowledgeable about the particular phone issue. It was a pleasure having her as my customer service representative.
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July 2021 by Erin Rowe
Maria was very helpful and knowledgeable. Getting my new phone set up was hassle-free.
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July 2021 by Sandi Folks
Went in looking to upgrade my phone... There were 3 Reps helping 1 customer and another customer waiting. I was in the store about 5 minutes before anyone even acknowledge me. I decided to look at the phones on display while waiting to see if I could find one I liked...well, of the 15-20 phone on display, only 5 were charged and on, the rest were dead as a door knobs! The whole store had a sloppy and dirty feel to it. I won't go back to this store!
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June 2021 by Claudia Tejada
María, great customer services, She's help me to find they Best phone for me , i recommend to her 100% satisfy. she si very friendly ☺️
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May 2021 by Daniel Gao
Just left this store. Came in 20 minutes ago I was not greeted on my way in by either customer service rep as they were working with other customers. The store's air conditioning was not on. It was really hot in the store. Waited around for about 15 minutes wanting to transfer my phone service to a new carrier. Ended looking up the I formation I wanted myself. I ended up walking out and nobody said goodbye to me on my way out.
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May 2021 by sarah ward
I came in to the store yesterday at 5:45 pm Victor Martinez made my experiences in the store fabulous, he was professional nice and extremely helpful. Because of him I bought a phone that was a 100 times better then what I had, this employee deserve a raise, I plan to tell my friends and family to come to the store and ask for Victor, he set my phone up just like I wanted, he's the greatest!!!
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January 2021 by Curtis Sprinkel
Not much help trying to get something fixed (poor excuse)
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March 2020 by Nathan Pickering
Presented my phone to the desk person and said it's not recognizing the sim card even though it's in there. She took the sim card out and back in again, restarting the phone. The problem persisted. She handed the phone back to me and said "I dont know". That was the help I got. She did what I did and said I dont know. I called consumer service when I got home and they asked if I had another cricket phone to test the sim card. I dont. However I was just in a store that did. I refuse to go back. I meet enough people who dont know what they're doing. I'm not doing it with her, again
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December 2019 by Imelda Sosa
(Translated by Google) I don't like pork no customers express
