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November 2023 by Jason Davis
Quick , friendly, and competent . Nice clean facilities. Was very pleased with my first visit. Drove past half a dozen other shops at the suggestion of a friend. I'm so glad I did.
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September 2023 by Hannah Fatimah Muwahhid
This was my first time here and I was treated excellent. They communicated with me through any changes, gave me pricing options and didn't just try to push the most expensive choice on me. They were super fast and professional. I would recommend.
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August 2023 by Dianne Rhoades
I had the best experience today with the tech, Stephen. He was so pleasant and experienced. He explained fully what he was doing offered to get me water to make sure I was comfortable on this hot day. I left in record time. Able to make my next appointment and feeling confident with my service. Thanks Stephen for a wonderful experience.
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August 2023 by Dustin Munchel
As always I had another great experience @ the Chester, VA on 8/5/23. Logan and his team were extremely professional, polite and customer service was at the top of their list. Every time I come here I get the same treatment and it's very refreshing change. Please keep up the great work!Service: Oil change
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August 2023 by Walter Burns
Awesome Service!!! Professional Staff that does a Great job explaining the details of services provided. Veteran Own and of course Military Discount with Valid ID. My First Choice when my vehicle needs Any Kind of Service!!!
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July 2023 by Dawn Butcher
We were in town for an event and had to have our oil and filter changed. Did not know who to use so found them via a quick Google Search. Called to see if needed an appointment and they said just bring it in. Arrived and got us right in a bay after a short 2 minute wait. It was a painless oil change experience. Staff was efficient. Prices reasonable. And super quick to keep you on schedule.
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July 2023 by eliza Ces
If you have had bad experiences, getting your car work, doing tires, etc. I recommend you go here especially oil change. I have never been there when the owner wasn’t there. He’s a veteran and he make sure things are done right I totally respect him and his business.
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June 2023 by Sandy M.
We were on our way home from a long trip to Maine. Our service light came on for an oil change. My husband miscalculated thinking we could wait until we got home. This made me nervous as we still had 500 miles to go, and we were already 400+ over. We had a hotel reservation in Chester so I called the local Toyota dealer and explained the situation to a service advisor. He said they were booked for the next day, and we could "drop the car off". Obviously he didn't understand we were traveling, or just didn't care. I saw the reviews for Express Oil Change and called. The lady answering the phone said " no problem, bring it in". When we arrived late afternoon the service advisor moved some cars around, and got us in immediately. We stayed in the car, and we were on our way in about 20 minute...start to finish. Great service, both professional and expertise. Thank you so much!
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June 2023 by Marilyn
Outstanding customer service. Very courteous and professional. The cleanest waiting room and restroom I’ve seen in an automotive center. Shawn had my state inspection completed in 20 minutes. That was the quickest service I’ve experienced compared to dealerships and other service centers I’ve been to. Would highly recommend this facility.
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June 2023 by Morgan Redd
I could not recommend this place enough! I went here on a whim once needing my oil done and I’ve been coming here since for all my car needs! Everyone I’ve encountered here has been so friendly! I came in for a scheduled appointment to get my oil changed and tires rotated, and they offered to do my inspection while I was there already since it was due! They are super helpful and great! Highly recommend!Service: Tire rotations
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June 2023 by Lillie Kennedy
Went there the first time for a oil change, was really satisfied. Went back a few weeks later for my AC. The guy said he filled it and it still wasn't cooling right. Then he went as far as to tell me I had a freon leak!? I told him I didn't smell freon or antifreeze. He informed me me.... He had been doing this for 25 years and I couldn't smell the stuff!! So first of all you can smell both of those things second if your a woman I wouldn't go there. He tried to get us to pay an additional 100 for diagnostic. Nope!!! Won't go back and will not recommend!!Service: A/C installation & repair
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May 2023 by Michelle H.
I was overdue for my oil change and I dropped by to get an oil change at last minute. I was helped by the most friendly and professional service technicians Stephen and Alex. These two gentleman answered all of my questions and concerns .They even told me about the discounts . It was fast, convenient and reasonably priced. I highly recommend visit g Express Oil Change on Iron Bridge. Stephen and Alex make it all worth coming too. I look forward to coming back for future services.
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April 2023 by Pamela Houston
I visited this location for a routine oil change today and was very happy with my experience. Not only was I impressed with the speed/efficiency of service but the friendliness of the staff was absolutely refreshing. Stephen, Ethan and Tyler constantly communicated with me on what was being done and why and always with a smile. They even offered to fix rusted clamps on a rattling heat shield. It is so nice to go into a place of business these days and be greeted with kindness and respect. This is a happy customer who will definitely be returning to this location.Services: General repairs & maintenance
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April 2023 by Connee Evans
My daughter and I came here when I had to take her on a road trip to visit family. We stopped in early in the morning and were in and out of there within 10 minutes. The mechanic that assisted us name was Gavin. He was a very informative, soft-spoken and kind person. It was very quick! I believe it was the owner that came out and also offered us coffee and water and gave my daughter a bottle of water. Everyone there was very friendly and prompt. I would highly suggest using this company for any vehicle services you may need.Service: General repairs & maintenance
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April 2023 by Angelique
Logan and Ruben are the absolute best. I will always recommend this place. Extremely user friendly and they do not over charge. Ladies this is the place to get all services on your vehicle. Trustworthy, reliable, and they stand by their work. They even changed my stubborn headlight free of charge!
