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October 2023 by Elena V.
Our sales associate, Cory, was very helpful and was willing to stay late in order to complete our transactions without rushing us through the process. He took the time to explain everything and walk us through the details of purchasing two used vehicles at one time. He continued to communicate effectively the next day until our vehicles were detailed and ready for us to pick up. Everyone we encountered was helpful and friendly without being pushy and overbearing, which really helps out a lot. We had been vehicle shopping for a few weeks and saw many vehicles that we really did like, but it was actually the people and overall experience that kept us from continuing our search another day.
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October 2023 by Craig D.
My daughter bought the new 2024 Chevy Trax from Keith Black for her Mom and things couldn't have gone any smoother. Everyone at the dealership has been so nice and helpful. This is the second car we have bought from Keith.
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September 2023 by Elena Vittori
Our sales associate, Cory, was very helpful and was willing to stay late in order to complete our transactions without rushing us through the process. He took the time to explain everything and walk us through the details of purchasing two used vehicles at one time. He continued to communicate effectively the next day until our vehicles were detailed and ready for us to pick up. Everyone we encountered was helpful and friendly without being pushy and overbearing, which really helps out a lot. We had been vehicle shopping for a few weeks and saw many vehicles that we really did like, but it was actually the people and overall experience that kept us from continuing our search another day.
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September 2023 by Monek Washington
Don't take your vehicle to this place for service. I took my vehicle to this place for service with folding mirrors working perfectly fine and before leaving off the parking lot checked them as I always do when getting work done and found that the driver side mirror would not fold in. I pointed this out to the service advisor and he informed me that the service manager would call me the next morning. Well the next morning came and no call back from anyone until I called them. The general manager informed me that he could only do a free inspection for the mirrors but I would have to pay for the repair cost of $1400 or $1500 for their damages to my vehicle and that he could only take $200 or $300 off the cost. I also tried reaching out to the general manager Ed Nichols on several occasions of whom has failed to give me a call up to date as of 9/16/2023. I have been waiting on a return call from him since 9/5/2023 and I even left a note for him explaining the situation with the front desk person Ms. Tammie of whom assured me that he would receive the note. I'm asking the question to everyone reading this review is it too hard for a general manager to give an upset ? customer a return call back ? Where is the customer service satisfaction??? I feel as a WOMAN that I was done very wrong and taken advantage of in this situation and with my mirror still not functioning.
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September 2023 by Chip Cheatham
Absolutely fantastic staff. Easy to work with and never once felt pressured or pushed into something. The environment they have created at CMA is wonderful. The Christian music being played was a welcome experience. Everyone from the receptionist to the general manager were friendly and great to work with.
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September 2023 by Mobashar Ahmad
Buying corvette from this dealership was a real pleasant experience from start to finish. There was no markup or pressure to buy a warrenty package.Staff is courteous and helpful.
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August 2023 by Barry Herbert
Great Customer Service! Keith Black was very patient with all of our needs and questions. Highly recommend this Chevrolet Dealership!Loved the overhead Christian music that was played throughout the facility during our visits.Keep up the great work and Customer Service all!!! It’s greatly appreciated!
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August 2023 by Mitchell Thompson
Clearance and Mrs. Tammy went above and beyond what was asked of them to support our budget and family. Most dealerships I’ve experienced in the past have always tried to take care of the dealership and not the customer. I received great service/support and even better customer interaction that made an environment suitable for our family. I strongly encourage if you are looking for a vehicle to seek out Colonial Chevrolet. The staff (I dealt with Mr. Clearance) was very upfront and molded their attack to meet my car buying parameters. If it wasn’t feasible, the staff made it know but also gave multiple other solutions. Never once did we feel forced or rushed to buy a vehicle. That says a lot. Mrs. Tammy, thank you for having a kind heart.
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June 2023 by Melissa Delgado
The team at CMA's Colonial Chevrolet were amazing with the process of helping build my new 2023 Suburban. They communicated as the vehicle was moving along the processing line and were always courteous handling any concerns I might have. This was my very first experience ordering and building a new vehicle, and I would absolutely recommend this team. They made this experience painless, enjoyable and worth all the wait. Loving my new ride! Thank you CMA's Colonial Chevrolet!
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June 2023 by amber engelking
My husband and I bought a used vehicle from the dealership back on 8/2022 and we've had nothing but mechanical problems with it. I contacted the dealership and complained about our experience and they more than made up for it. D'an and Woody were wonderful to work with and we ended up buying a newer truck. Everyone was very courteous and answered every question we had. It was a pleasant experience and we are very happy
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June 2023 by Terri Moore
Sales staff was very nice and helpful, not pushy the way so many places are. Everyone I had the pleasure of meeting and working with went out of their way to accommodate us. I would highly recommend this dealership and salesman Woody Murray. He was very knowledgeable and friendly.
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June 2023 by Rachel Arnold
Daniel helped me out on buying my first car! He was awesome & kept me updated throughout the whole process. It was a great experience. I can’t recommend him enough!!
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June 2023 by Tamara Best
CMA Colonial Chevrolet is the best dealership I have ever had the pleasure of doing business with. All the staff is phenomenal but a few people really stood out for me - Charles Charlie, Josh, Don and Dario - thank you again for helping me find the right truck for me and making the buying experience a pleasurable one. I highly recommend this dealership!
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June 2023 by Savannah Drew
Daniel and Josh made my experience purchasing my trailblazer very memorable. They both went above and beyond to find what I was looking for. I’m so happy with my purchase! Thank you so very much! 100/10 recommend!
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May 2023 by Abby White
I just got my car out of the shop today after four days, and I don't mind at all!! I really appreciated how they never tried taking advantage of me. And when they couldn't figure out what was wrong the first 3 days, instead of giving up on my car, they kept trying until they reached a conclusion and fixed it accordingly.And lastly Brian, the man I consulted with, was amazing! Very polite and helpful over the phone!Thanks guys!!
