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November 2023 by Brian K
They are always up front and honest about what needs repaired and never try to upsell you or rip you off. Good honest mechanics.
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October 2023 by Dog Rescue Team: A New Life (A new life dog rescue)
Huge fan! When visiting Virginia took my mom’s car in for a “battery issue” Matt and Rachel totally nailed it! Quickly diagnosed and corrected the problem even with no appointment - they even fixed it with no charge. Such a classy group! I rate this place as one of the top 10 reasons to visit Virginia. Even “boss man” was on site to chat with customers. A+ to the team!
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October 2023 by Larry Conner
I needed a tire patched and they were quick, accommodating, and friendly! A+ customer service. A lady ahead of me was actually saying that as I was walking through the door. "Y'all have great customer service!" She was right.
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September 2023 by Karen Peppers
Called one day and they were able to accommodate fairly quickly. For inspection, balance and mount tires, and a alignment. Good service quick and professional.I will use them again when needed.
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July 2023 by Suzanne Panzica
Heaveners is our GO TO mechanic. I am so thankful to have them in our community and to service our family fleet of 4. They are honest, caring and quick in their service. We feel like family to them and know their people by name.
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July 2023 by E. Pettersen
Great service, fair prices, and no unnecessary work recommended.
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June 2023 by John A Diaz
Great experience fixing a flat tire here. Highly recommend
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June 2023 by Leigh Ragsdale
I have been going there for about five years to get my car inspected.Everyone that works there is honest, friendly and professional .I highly recommend going there if you need your car repaired, tires, an alignment orInspection!!Tell them Leigh Ann Ragsdale sent you!??
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June 2023 by Steve Dillon (MtLifeIsBetter)
Dropped off vehicle. It'll take a week for them to get to it, but they were all friendly, considerate and professional.
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June 2023 by David L.
The best BECAUSE they are honest and know auto mechanics. I have given them the opportunity to "up charge" me many times, and have never taken advantage.
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February 2023 by Turner Wilkes
Friendly staff that is honest about their services. If they can't do it their they point you in the direction of someone else that can. They are great about contacting you and updating you on the situation when issues come up.
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November 2022 by Justin Lundy
I’ve got to give a big shoutout to Heveners Tire and Auto in Chesterfield County VA. My kid brothers car had a tire that wouldn’t take air. I ran the car by this shop 30 minutes to closing time and they got me in to check it out. They were able to air the tire up when I couldn’t. They took care of it and wouldn’t accept any money. The mechanic who aired the tire wouldn’t even take a tip! “We’re not that kind of shop have a great day” WOW Very kind gesture I am thoroughly impressed and the peace of mind knowing my brothers car is safe is priceless.Thank you Heveners Tire and Auto. God Bless.
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October 2022 by Tracey Perdomo
Well let me add my review. I said I needed an new ac and radiator in my denali. But to my surprise he called and and let me know I didn't not. They just needed a little repair. Honest honest and I really appreciate that. ? ♡Thank you!
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October 2022 by Office Manager
The staff at Hevener's Tire & Auto is professional, knowledgeable, honest & efficient. We have received 5 star service with every one of our company fleet vehicles that have been serviced at Hevener's. We very highly recommend them whether you have one vehicle or a fleet - you can trust you will be be treated fairly. We've made them our trusted auto repair and service partner and you should too.
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September 2022 by Michelle Talhelm
The first time I ever went here was August 2021. I had no idea about inspections for cars, because Florida let's you drive anything at all. (Literally all I ever paid for was the loan/financing, gas, and the insurance. Imagine my surprise with inspection, taxes, etc.)Anyway, I was overly anxious because I really never had it inspected before. I was terrified something would be wrong and I'd need to pour money into my car, when at the time I was only just getting on my feet at my job. I was referred here by a family member of Johnathan.I was so happy with how quick and easy it was to get the inspection done! In 2021 the office was still closed to people being inside (understandably!)Fast forward a year, I forgot about the yearly inspection. Yesterday came, I got to wait on it, and just loved the atmosphere. The way the front desk is run, the way the techs came in to help, just good vibes. Even good vibes from the other customers!Before I left, I asked about the ac inspection, and she was so sweet. She asked what's going on, and told me about the pricing as well as what all they do to troubleshoot and fix it.It's a little bit away from Richmond, but I think I found a home for my boyfriend and I to bring our vehicles. ?
