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March 2024 by Kevin Holder
Talk about no sense of responsibility or accountability!!! This place didn't put the filter on correctly, causing all 5.9 quarts of oil to leak on my driveway. Furthermore, they never checked the coolant, resulting in my vehicle overheating. When i called the garage to report about the coolant being bone dry, they blew it off like it wasn't their issue. They didn't try to rectify it, nor did they apologize for this. I will be contacting corporate!! DO NOT GO HERE!!!
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February 2024 by Philip Hunt
Fast and thorough, just wish I got a smile and a thank you
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February 2024 by Olivia Chappelle
very friendly and fast
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February 2024 by Johnathan West (Big country)
Quick service and very polite!!
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December 2023 by J H
5 guys in bay. 2 changing the oil and filter. 3 Standing around watching and they forgot to Vaccum, clean window and put air in the tires. All of which is suppose to be the signture service! Jeffy Lube wants $130 hr labor fees for this kind of service... Why cant people do their jobs the right way the first time. Crazy Always check behind autoworker especially in these fast paced places
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December 2023 by Wes Hull
Don’t get your oil changed here. They used the old gasket on my Truck and I got 50 miles down the road when it snapped and lost all the oil and damaged my vehicle. Manager said to tow it back to the shop and they attempted to fix it. Check engine light came on and I took it to Toyota and they said Jiffy Lube never even changed the oil, they stripped the bolts out of my skid plate and damaged my engine. I texted the manager (he said they would reimburse me for the tow and oil change) he said he doesn’t work there anymore. So I contact corporate and they haven’t replied back at all when they said they have 3 days to contact me. Save yourself and your vehicle the trouble and avoid this entire business as a whole. They’re not mechanics they’re “lube technicians” now I’m $847 in the hole and no one is trying to correct the situation.
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October 2023 by Tiffany Allison
Great experience all around. They were super friendly and got us taken care of quickly! Highly recommended them, and will be back for my next oil change!
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October 2023 by Teresa Davis
I look forward if getting my oil change at this store because I know the Manager and the rest of the crew will do it correctly and fast. Thumbs up guysService: Oil change
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October 2023 by Curtis Lunderman
Don't use them. They charged me for oil change and did not do it. Then lied about it. Current manager and entire crew need to be fired. Pregnant lady at desk smoking cigarettes
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August 2023 by R Brooks
*They're advertising $15 discount here on Google Maps. I went in and asked for the discount and they gave me $5 off.*I verified with them three or four times that they would vacuum out the car while I was thee.I just took everything out of it, so they could easily get to the carpets. They assured me that they would vacuum out the car but they did NOT.- So not only do I feel like I was overcharged but I didn't even get the service that I was promised.How can I trust that they even did the oil change right?
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June 2023 by Reggie Drumgoole
Fast and expensive no sticker after service and then wrong mileage put on sticker after i went back to get itService: Oil change
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May 2023 by David Lawson
I was in need of an Uber inspection. The team members took me on right away found I need a bulb changed. They went over the inspection report and fixed the light bulb. The team was pretty amazing!Thank you all!
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May 2023 by Gina Robinson
I had a brake fluid leak and did not know it. The team at the Jiffy Lube on Libbie & W Broad Street were so professional and fast and found the issue right away! They took care of it and had me on my way. Highly recommend this location!
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April 2023 by Caitlin McConnell-Rogers
I still feel a bit over priced but it is great service, product, and speed. I have use them twice when I needed something done fast my oil and breaks because time was more vital then cost. ( very rare for me)Services: Brakes
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March 2023 by Jordan Watson
They are open when I need service, I like that I don't need an appointment. There was no line when I went and service was fast.The service is a little expensive but there are coupons on the website that bring it down a little.However the cost of the extra things they offer I feel are done poorly or not at all (vacuum, clean exterior windows, tire pressure). However, I don't really need that done just the oil so it meets my expectations.I had a prior incident with a tech being rough with my glove box that the manager handled.Other than that there was a strong weed smell when I approached the counter, I would prefer that not be done by someone before working on my car.Services: Air & cabin filter replacement
