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June 2023 by Nikki Kemp
Love it!
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May 2023 by Amara Stadler
I went in to switch from and android to an iPhone. They only had one left in the store and Carol saved it for me and had it ready upon my arrival. Carol was so attentive to my needs and literally walked me through everything I needed to know about my new phone step by step. She was patient with me and provided outstanding customer service. Even when I left the store and had a question about how to set up an Apple ID I called the store and asked for her and she walked me through that over the phone. She truly cared and wanted to make sure I was happy with my new phone and knew how to work it properly. I hope her manager will see this and give her a raise. She is great at what she does. Thank you Carol. It’s rare to get great customer service anymore. You were such a breath of fresh air.
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March 2023 by Kim Wilkerson
Great place and people.
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December 2022 by Sheila Gregory-Arnold
Will be back for my husband. Thanks for the great service.
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September 2022 by angie cannon
Carol was the rudest person I’ve ever encountered. How does that woman still have a job here?!
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June 2022 by Ibrahim Ahmed
One clerk!!, just visited to switch my phone and there was only one clerk taking care of a customer who takes forever leaving a long line behind not caring about others, left, didn't get anything fone and wasted my time
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November 2021 by crystal stevens
Went into store had an upgrade on my account. Got a phone that was not an upgrade worse than my old phone. I would not exchange nor would give me a refund. Customer service is awful management is awful.Would not recommend this to anyone
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December 2020 by Crystal Hagy
This location is the only location I will give my services to at one time a year or so ago I wouldn't say this due to the employees that was running the store but as long as the employees there now stay i will stay as well they r very helpful gave us the best plans went out their way to make sure I got the best plans awesome customer services and the owner or head person of store is the BEST!THANKS
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May 2020 by Yin Maserati
We visited on 6/18/2019 and was helped by Diego.Great guy and very quick with his work. When my old store failed me on getting my husband a new phone, Diego came through. They do seem to get a lot of business coming through, but we beat most of the rush. I'll definitely come back for my upgrade later.
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August 2019 by Empress Wynter
We visited on 6/18/2019 and was helped by Diego.
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May 2019 by Y Crump
Love the service
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April 2019 by Shawn Sampsel
Been with them for a year, and no problems at all. Fair processing with unlimited data. For someone who just wants service and no hassles at a fair price, I would recommend them.
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March 2019 by nathan bell
Very helpful service and ease of porting over my old number to new service plan.
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September 2018 by Dale Macdonald
IF. THIS WAS THE CHESTER. STORE. ALEN THE TECHNICAL PERSON. IS. A. AUSUME. AND. PEOPLE'S. PERSON. AND SHOULD. BE. RECOGNIZE. AND. WE WILL DEAL. WITH. THIS STORE. ONLY. THE. JEFFERSON DAVIS. LOCATION. , NEEDS A LOOKING. AT. BY METRO. NOT. A. GOOD. EXPERIENCE. I. HAVE. BEEN WITH. METRO. 4. YRS. AND. NETOLOS. BEFORE. U. BOUGHT. THEM. OUT.
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June 2018 by Crystal Cooper
I just called to see if I could get an upgrade and the boy was getting smart with me and laughing about it they need to hire someone with better customer service asked me for my number 5 times cause he wasn't listening then proceeded to tell me my number was still a Sprint number I told him no I'm on my phone right now and its metro PCs then he finally got my number right and said wow you finally gave it to me right no you were finally listening
