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December 2023 by M Frye
My husband and I are impressed with Patton's customer service and quality of work. Vincent was courteous, patient, and professional. He explained every step of the process, including the convenient drop-off and after-hours pick-up box. He communicated everything that was done to our car. We received phone calls to update us on the work's progress. The quote was reasonable and actually was adjusted lower (in our favor!). In fact, the entire experience was pleasant. We definitely will return as needed and will refer folks to Pattons!
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December 2023 by Tim Cook
Very attentive you and honest people in drive fromNorthern neck to have them repair my vehicle
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October 2023 by Joy Burton
This is a honest business,who will treat you right,I highly recommend them to all my family and friends,?
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September 2023 by MerckxFactor
Came in for an unexpected tire repair. Vince is a solid citizen. He got me out of there pretty quick and saved me some money. I'm very impressed.
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July 2023 by Yin Maserati
What can I say aside from these folks are just downright awesome, customer-friendly mechanics. Despite being severely busy due to a plethora of things, they managed to not only check my car within a couple days from drop off, but identified all the problems and had it fixed that same day. It was such a blessing to get my car back so fast because being 6 (going on 7) months pregnant meant I needed reliable transportation at a moment's notice and I had already been without a car for going on two weeks. The cost for parts and labor was more than fair, and Vince was an absolute sweetheart during the whole situation with keeping me in the loop on any progress. I sincerely appreciate their hard work and feel they're the best at what they do.
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June 2023 by Angela White
I absolutely love this place. They’re very personable people and care about your experience with them all throughout their process of making you aware. They have great customer service, prices and personalities. I will definitely be a customer for life. God Bless them! Angela Hicks-Lee
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June 2023 by April W.
I started using Patton's about 13 years ago. Jeff takes time to know his regulars and even remembered a story I told him 12 years ago. This mechanic shop is a keeper! I PRAISED JEff and his technicians for their honest and timely work. No surprise bill at the end.... they keep you informed and asks approvals before doing anything. They now service all 3 of our vehicles, our sons, Mother in law, her friends and our neighbors. I recommend them to everyone! If you are looking for a honest auto mechanic come to Patton's Auto & Tire. They are not shady and do not slap inspection stickers on unless you car truly passed inspection...... integrity and that is why I recommend them everyone! Update 6/14/2023 Today I called Vince to ask if they could help me with removing the spare tire from under my F150 as I had lost the tools to do it myself. Jeff showed me where the tools are inside the cab (I never saw that opening) and he showed me how to use them and how to lower the tire. The tire was factory installed in 2006 and had never been lowered so it still had the blue chalk on the Micheline. Jeff disposed of the dry rotted tire and once again confirmed why they are my go-to mechanics and tire professionals. Jeff and Lori Patton are one of a kind..... the best kind.
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April 2023 by Justin anderson
After my inspection, Patton’s informed me of a faulty strut and brake noise. They gave me the impression that they didn’t know if the brake noise was cosmetic or a problem (not sure why they could not determine that). In addition, after finding and ordering strut replacements, and attempting to schedule an appoint, they stated parts they have not sold will not be installed (unless replacing tires, I find that laughable). I get the impression they want to overcharge or make commissions, not going back.Services: Auto tire replacement
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March 2023 by Vester Wood
Best place ever. I had my oil changed today while I waited. Car was in the shop at the exact time of my appointment. My car was checked for problems. I was verbally informed of problems as well and it was typed on my receipt. The staff is wonderful. I had an excellent experience and highly recommend Patton's Auto and Tire.
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March 2023 by Tina Conner
Very communicative! Kept me updated daily while waiting for parts. Gave me a high ballpark estimate, and worked diligently to make sure it ended up lower. Highly recommend!
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March 2023 by Terry Carney
Very nice people. Very professional. A clean orderly shop.Very nice experience!
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March 2023 by Mark P.
Been using them for years. Won't go anywhere else. Prices are fair and service is great. Glad they are a local company also.
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February 2023 by D. Mcneal
The team at Patton Auto are extremely professional and skilled specialists. This has been the most thorough and comprehensive servicing I’ve ever received from an auto shop. Upon inspection I was notified of all the services that are to be performed. The team ensured all of my issues were resolved and even went as far as to go the “extra mile” by assisting me with issues I hadn’t been aware of. Every individual I encountered there was extremely polite and knowledgeable about their work. I really appreciate you Patton automotive for the outstanding service and generosity towards your customers. I trust Patton automotive with all of the needs of my vehicle. Thank you!Services: Oil change
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February 2023 by Nathan Hoback
Patton’s Auto and Tire has kind, thorough associates who I trust!
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October 2022 by Michelle Carn
I just would like to share my experience with Patton's Auto and Tire. I have had my vehicles service here before and their customer service has also been great. This time I had an issue with one of my cars and without hesitation they told me to bring it in the next day, they wanted to see what could be done and said they will contact me on that and the pricing. They call me the same day and said the car is fixed and gave me my total which was zero.. that's right! I was so happy I wanted to cry.. I did on the way to the shop because I had already made up in my mind on what I would have to pay. Everytime I have been to Patton's they have been so nice, kind and inviting! Their Customer Service is Exceptional and they stand behind that! If live in the Chester/Chesterfield area or are just in need of a place to service your vehicle. I would highly recommend Pattons Auto and Tire to help you with your car needs. Thank you so much!!!Service: Brake service & repair
