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November 2023 by Tracey Owens
Less expensive than other rental truck places. This location really takes care of their trucks, and from what I could tell, the majority of their trucks are new. The pre- and post inspections were very thorough. The only thing I didn't like were the brakes. They seemed to need a little more pressure than I was comfortable with. But it is a box truck, not exactly my everyday transportation.
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November 2023 by mak93821
Terry does a Great job and always makes you feel welcomed at the pumps!!
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August 2023 by Michael Nevergall
Nice and friendly staff thanks again for fixing my trailer fast work done ✔️ ?
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August 2023 by Andrew Kirkpatrick
Price matched me on the competition I’m coming back here for any trucks
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August 2023 by Derek Gamble
Best trucks. Use them for military moves.
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May 2023 by Steve Dement IV
My 32 Irwin is well taken care of here. Well run and very responsive.
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March 2023 by Oath Accountability Project
Customer parking is always 100% full despite there never being any customers in the waiting room. You'd think they'd have enough sense to leave just one space open for customers. Really shows how much the management pays attention to the customer experience.
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February 2023 by Scott Mars (Neon N3mesis)
Customer parking is always 100% full despite there never being any customers in the waiting room. You'd think they'd have enough sense to leave just one space open for customers. Really shows how much the management pays attention to the customer experience.
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December 2022 by Elle Felts
Sorriest experience we've ever had. First trucks transmission went out had to wait overnight for another truck. They had 2 men unload our belongings and reload the new truck. Second truck had a blowout. We waited around for awhile to get roadside assistance to come and put on a new tire. We wasted so much time there that we drove as far as we could and stopped again for the night. We got up early the next morning and headed 6 1/2 hours to get to our destination. It was a 14 hour drive initially. When we finally arrived, Penske sent movers over to unload. They started unloading and so much was damaged and broken. I mean, furniture broken in to. The items that did survive was scratched up really bad. Family heirlooms crushed and broken. I was completely devastated. I'm an older lady and these things had belonged to my grandparents that have passed on over 40+ years ago. They were almost 100 when they died. Several things were my mom and dad's. One item that my mom held dearly was a wedding gift to them. They had been married almost 50 years when she passed and that was over 20 years. I treasured those items as much as they did. They sent out a inspector and he had the gall to tell us we only had a $200 claim. I wanted to ring his fat neck. I was livid, my husband too. There is no amount of money that can replace those sentimental antique belongings or my daughters antique headboard that went with her bedroom suite or the tears in our leather couches, only a year old, or the deep scratches on my 1 y/o dining room suite and also our 1 y/o bedroom suite. We only had our guest BR suite that went untouched. And that idiot said we only had a $200 claim. He's a fool. I am just put out with Penske. We wouldn't wish them on anyone!
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September 2022 by Dior Faust
Truck was ready to pick up, clean we were very satisfied ? with the customer services.
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March 2022 by donald c
I took my workshop in to get service to get service after my job had already called them they said it would be a quick fix for my truck when I get there they said that it's going to be 1 or 2 hours something that takes 5 minute
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November 2021 by Nix Tscharner
Truck was ready to pick up, clean we were very satisfied ? with the customer services.
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October 2021 by Blade Derringer
Awesome staff and great customer service as always.
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September 2021 by Jishacus Umkay
I think this place might be understaffed. Our trucks are kept here for routine maintenance and day parking as we drive nights. They have a dumpster that has been a overflowing for at least 3 days now. Not that that is my personal trash or anything. But it is nice to throw your trash out when you are finished with your route. I have always been a fan of Penske and felt they are a better company in general to deal with commercially as well as privately. I have experienced some atrocious mfn things while dealing with Ryder as I have been in the trucking trucking industry for over 20 years. From what I hear from managers and drivers in the area Ryder has stepped up their game some. Pick up some slack Penske.
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August 2021 by Bone Saw
Most of the staff there are great at the desk, but beyond that you can spend 100K and still get treated like a stranger.
