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March 2024 by Kaylee Clements
Got my family member to go get my medicine since I work late. She got there a few minutes before close and they turned their backs on her, then as she pressed the call button they proceeded to laugh at her and still turn away. A women came up finally (after 9pm of course) and said when she arrived their clock said 9pm and didn’t have a drawer to check her out. I understand it’s the end of the day but to sit there, turn their back, and laugh.. yall have a closing time for a reason. Rude, unprofessional, and DISRESPECTFUL.
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March 2024 by Paul Joseph
A Great pharmacy with a terrific pharmacist! Thanks
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March 2024 by Wayne Deavers
The pharmacy staff are the best in Chester. We switched to them due to the pharmacy across the street being unprofessional and down right rude.
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March 2024 by Brandon W
Like others have said, this pharmacy is awful. Going on 5+ hours of my prescription being sent in here and it’s still not ready. I was told it would be ready in 10 minutes once I got there. Still wasn’t ready. The staff could use some conversational skills training.
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February 2024 by Anna Shkrebtii
Please, please stay away from this pharmacy! I have had such stressful experience with them. Their system is horrible and the pharmacists lie to get their backs covered. Every person there tells you different story about your prescription. Either it’s not available or they have issue with warehouse, or that you as a patient don’t know what you are talking about. All kinds of excuses. And I always call ahead for prescriptions and try to be reasonable and give them few days to fill them… And they still say you need to call ahead!I did everything I could to understand their staffing issue, their unexpected closures for the day when you have time sensitive medication to pick up. But enough is enough, I am not surprised Rite Aid is dying down, service just horrible.And we are talking about medication here-something to be taken seriously
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October 2023 by Marian Waller
The Rite Aid on Weir Place is like a neighborhood drug store! The staff is always available, and I am always impressed with the acknowledgement of our pharmacist staff! I started with Rite Aid in Bermuda Square and stayed with you to the new location! Thank you for always being here for us! The Waller Family
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October 2023 by laila harris (QUEEN OF DARKNESS)
My boyfriend got a message a day before at 3 saying medicine was ready then when we get here the next day at 4 o'clock they say it isn't processed yet,not ready,the line was so long it was crazy and a few of the pharmacists are rude! They need better staff!
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October 2023 by Chandler
Called them at 10:15 to check on script said it would be ready in an hour. At the register at 11:51 said it would not be ready till 2.10/12/23
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September 2023 by Terry Kelley
The store staff is always friendly, helpful, efficient and knowledgeable. The store is clean, neat and well stocked. I would definitely recommend this pharmacy.
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August 2023 by Susan Magee
Probably the best pharmacy in the Chester area. Store is very clean and inviting. The store associates and pharmacists are friendly. I appreciate the fact that they actually have someone working the drive-thru when I don't have time to go into the store.
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August 2023 by Sue Magee
Probably the best pharmacy in the Chester area. Store is very clean and inviting. The store associates and pharmacists are friendly. I appreciate the fact that they actually have someone working the drive-thru when I don't have time to go into the store.
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June 2023 by Tammy Fink
Incredible pharmacy staff. They are the best.
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May 2023 by Jarrod L.
Excellent staff and service at their pharmacy! Kind individuals that work in the store as well . Thank you all for going the extra mile!
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April 2023 by Centaur6
I love my neighborhood Rite Aid, especially the refill texts they send out! That said, they have two drives thru lines at the pharmacy. There where three cars in Line 1 so I pulled into Line 2 which was empty. The tech waited on everyone in Line 1 first before getting to me. Now granted they did arrive before me, however, why have two lines if one has priority over the other. When I asked the tech he explained that's how "he" runs the lines but other techs may do it differently. Please develop a STANDARD and ensure each tech adheres to it!
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March 2023 by Jason Lilly
I live in North Carolina and we no longer have any Rite Aids due to the Walgreens buy out, so to find out that this Rite Aid was on my way to DC, made me very happy. I was very pleased with the cleanliness of the store and how kind the team members were. I will continue to stop here when I drive through the Richmond area. Now if we could just get Rite Aid back in NC, particularly the Raleigh area!!!
