-
November 2023 by Erick Winston
They were amazing, and their efficiency was excellent. I called on a Saturday and requested my truck to be serviced as soon as possible. They had given me several options and requested my availability to see which best suits me. Feeling thankful, I asked to be serviced that following Tuesday morning; when I arrived at the facility it was clean, neat, and very well structured, with plenty of parking for customers. The office staff were very patient and considerate of all attendees in their establishment, offering refreshments and even requesting our permission and feedback before purchasing any parts or doing any additional repairs or fixes to the vehicle. I left feeling more confident than ever about the service I received from the team. I'll be sure to come back if I ever need to do anything with my truck again.Thanks, C&J Auto RepairService: Brakes
-
October 2023 by Jeremy Hurley
We have used the other CandJ auto many times for service on our fleet. They are located just 15 minutes away on Route 1. They were booked this time so we went to their "sister company" figuring the service would be the same. We were very disappointed by the service we were provided. They do not accept AmEx, nor were they able to bill to our Fleet company as we requested. Additionally, although we were not informed of this ahead of time and had to make alternative payment arrangements as a result, they still insisted on charging a $30 storage fee and were not understanding at all. We will not be back and definitely would not recommend to anyone with a large fleet or even a single vehicle. Very unprofessional and disappointing customer service.
-
October 2023 by Jeremy H.
We have used the other CandJ auto many times for service on our fleet. They are located just 15 minutes away on Route 1. They were booked this time so we went to their "sister company" figuring the service would be the same. We were very disappointed by the service we were provided. They do not accept AmEx, nor were they able to bill to our Fleet company as we requested. Additionally, although we were not informed of this ahead of time and had to make alternative payment arrangements as a result, they still insisted on charging a $30 storage fee and were not understanding at all. We will not be back and definitely would not recommend to anyone with a large fleet or even a single vehicle. Very unprofessional and disappointing customer service.
-
August 2023 by randon flores
I had a overheating problem and the guys over there took good care of me.Had An inconvenience arise and they were as well very customer orientated. They Worked on having me leave happy and with my car taken care of.These guys are the best around.Special thanks to Wade and Aaron for making the process much easy and smooth very informative and responsive.Will be coming back for any repairs or maintenance !?
-
July 2023 by Dale Nelson
Technicians were awesome, and the service was excellent. I support local business when I can, and this is definitely one to show our support to.
-
June 2023 by Emari Gerberding
My car wouldn't start in the parking lot of the library a couple blocks away, and I walked over and they sent 2 techs to go look at it and they were able to jump start it and bring it over. The battery needs to be replaced and they were quick and helpful when it was hot and I had two kids with me. The salesman spoke to my husband over the phone and explained the battery options and stuff with him since that's stuff I don't understand. Great customer service and quick. They even had some toys for my kids to play with in the waiting room.Service: Battery
-
June 2023 by Tracy B
Had my suv repaired I’m here in 2019, firstly it took months and months to get it done and it wasn’t done properly. Then, they repeatedly said to my father-in-law (helped pay for repairs) that it must have been a drunk driving accident…. Despite having the full police report from the accident which WAS NOT alcohol related at all!!!!Now, I popped a tire on the highway and went to get what should be my FULL SIZE SPARE ON A REAL RIM from under my suv and find the worlds worst donut tire!!!!!!! They STOLE MY FULL-SIZE SPARE ON A REAL RIM!!! Terrible. I can’t drive on the donut at all because it isn’t even the right size. They effectively stranded me.
-
May 2023 by Letitia Edwards
My husband and I have been going to this auto shop ever since we have moved in the area. Wade and the rest of the staff are very welcoming and knowledgeable. They provide awesome service ?
-
April 2023 by Simply Gem
I'VE BEEN WITH THEM FOR YEARS. AT LEAST SINCE 2016...Their integrity is impeccable. Their service is second to none. I will ALWAYS use their service. I recommend them to everyone. PLEASE DON'T EVER CHANGE. I TRUST YOUR COMPANY'S ETHICS.
-
March 2023 by Pam Farmer
Always honest, friendly and fair. Very reasonable prices and trustworthy! Will continue to go there!**Went back a year later, same Great service and loyalty and honesty! Very fair prices too! Will take my car there for any repair or service!! Thanks C&J Auto!!?Service: General repairs & maintenance
-
February 2023 by Ruben Sajnin
Honesty, Integrity and respect, these people have it all. Was about to get charged almost twice the amount at the Ford dealership unnecessarily to pass inspection. They got my truck ready by the promised time. Highly recommend this establishment…!!!Service: Vehicle safety inspection
-
January 2023 by Colleen Williams
This shop is wonderful! Their work and recommendations make me feel like I can safely drive my car when I pick it up. They don’t take advantage and try to upsell me, which happens all the time if I try to go to one of the chains for anything. And the owner is so kind!! He is running a fair and honest business that I would recommend to everyone!
-
December 2022 by Kelly Rudd
I was referred to this shop by a neighbor due to me still being fairly new to the area and I wanted to write a review for this company. I enjoyed my experience (I had to have a starter repaired). I like how they give the part # on the invoice of my receipt letting me know that it wasn’t a reman but a new starter. I am a woman that DOES know her car parts, but I wasn’t treated like how some individuals treat a woman/talk down to a woman assuming that she lacks car knowledge. Plus a nice young woman works there anyway. I had to wait at least a week after the service was done to write this review in case something happened to make me change my mind?, just being honest. Everything is all good. I have every intention on returning to have one more job done for my car. I think my 20 old year car is in good hands with them.
-
December 2022 by Ryan Felts
C & J does professional work and makes their customers feel like family. They have serviced several of our vehicles and consistently go above and beyond what is required to make my wife and I feel valued. Thank you C & J!
-
November 2022 by anne carr
I would give 10 stars if I was able . Wade and the rest of the employees are there for my elderly dad’s car whenever we need them. Even on the spur of the moment they rise to the occasion to help. They treat my dads caregivers with respect and keep the car running safely.I recommend them wholeheartedly.Anne CarrService: General repairs & maintenance