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November 2025 by Shameka Clark-Savage, LPC LCPC LCMHC
I used the pet wash and made purchase several times before a cashier connected my rewards acct to my phone number. I was told on each occasion that they did not know how to connect the rewards to my email and phone number. I primarily use this location for the pet wash in which it was extremely dirty, only one sink was working, one of the dryers were broken and customers were two other customers in the wash having lengthy conversations even though there is a sign to limit dog washes to 30 mins when ppl are waiting. The wash could benefit from a deep clean and someone checking in to ensure that customers are respecting the time of others when using the wash.
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September 2025 by Rachel Jones
Went in at 5pm on a Sunday to use the dog wash bays. Was told there was a line and that it was too close to closing time to provide me service. The lady working the register was extremely rude to my husband. This location closes at at 7pm so there was still 2 hours) and I was back at the bays while my husband was up front trying to pay. I was shocked that she wouldn't allow us to purchase as wash as they have 2 bays at this site and one bay was currently open and the 2nd bay was just finishing up. No one was waiting outside. Would not recommend this site, we've used them in the past and while the price is a good deal, the people are rude, the water pressure it terrible, and the drains are very clogged with fur.
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June 2025 by Stacy Johnston
They are always very friendly. I love the store; it's very homey and always has a great selection.
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May 2025 by Isaiah Crotts
I’ve never been to a tractor supply before and after today I don’t really plan to be going back. One of the lady’s was super nice and helpful and pointed me in the direction of what I needed. I grabbed my products proceeded to the checkout line. I walked to a computer facing the store and asked the older lady if this was a self checkout. She proceeded to roll her eyes and tell me no the chasers right there. I’ve never been to a tractor supply and didn’t know how the chastise station worked, it’s not too much work to politely point me in the correct direction or hey since she wasn’t doing anything maybe she could’ve cashed me out seeing I was holding 10 gallons of degreaser, customer service isn’t hard, if you want customers make them feel like you do. I’d rather drive an hour out of my way to get something I need than be treated like that for asking questions. I recommend new staff. 4.3 stars out of 197 reviews is absurd
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March 2025 by Justin Paschall
Nice store and nice staff
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March 2025 by Deedee Johnson
Great store and friendly, helpful employees. Sara loaded 3 50# bags of cow feed in my cart....and was the one who answered the call to come help me put it in my car! Now, if I could have just taken her home with me 😉❤
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March 2025 by Chance Eldredge
If I could give this business zero stars I would. This is the only tractor supply close to my home so unfortunately I have to continue to use it. I frequent this business to purchase items for my hunting dogs and my breeding dogs.i do not train dogs for a living nor do my dogs ever “lunge” or attack anyone. They are harnessed with pinch colors and have a high degree of training that would prevent them from acting in an unfavorable manner. I walked into the store today and was accused by the manager of allowing various associates of mine to enter the store with my dogs for the sake of generating training videos. He also accused my dogs of acting poorly when not with me and in the hands of others. This man belittled me in a hostile manner trying to force some type of business card in my hand while getting in my face after I explained to him that I didn’t know what he was talking about and that this couldn’t be as I don’t train dogs and I also don’t allow my dogs to travel with anyone but myself or my spouse and son. Neither of whom would allow the dogs to act in this manner either. I personally thought that the manager was going to hit me and thankfully he didn’t. I have never been more scared as I have never encountered this professionally or personally at any level in my life. When I go to the store I do film my dogs when I choose them a new treat and when they get a bath as it adds to our memories of their lives with us in the many activities that we take them on but I do not do what I was accused of. Supposedly the card had info informing me that I was not allowed to film on the premises for business purposes and I elected not to take it and when the manager wouldn’t take it back I dropped it on the floor. This caused him to become irate and belligerent with me before he eventually accused me of being rude and ordering me to pay him respect and his staff. We have never projected ourselves in this way in our time of doing business with this store and even if I was slightly disrespectful ever in any way the way I was treated by this man was un called for. I do not recommend if you have a dog who wants to have fun in choosing his toy after he takes a bath to go to this store. I also do not recommend families going to tractor supply to enjoy leisure time as that is apparently not appreciated by the staff. I have reported this situation to the corporate staff of tractor supply and I have a high amount of detail categorized the treatment I received at Tractor Supply today. I am confident management will work to resolve this issue but know that the staff is not about the customers and the tractor supply code of values.
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January 2025 by Janet Garrett
Stopped by this location, versus my usual, as it was on the way home. I needed a couple of square bales of hay to tide my horses over until we could put the round bales in the hay feeder.
Turns out this store will not sell hay after dark - seems there's no electricity in the trailer where the hay is stored....the employees are scared of the dark I assume. The set-up with the hay and trailer is the same at my TS in Dinwiddie, but THEY were happy to sell me what I needed. Always great service there btw.
So I'll keep my business with our local and avoid this location, I suspect customer service is not a priority.
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November 2024 by Noelle Hart
DON’T USE THE PET WASH STATION!
After bathing our dog in the pet wash station this past Saturday, she developed a bacterial skin infection known as Post Grooming Furunculosis due to contaminated shampoo, towels, and/or brushes. She now has leaky wounds all down her back and a fever. $1,000 down at the Emergency Vet. PLEASE DO NOT USE THE PET WASH STATION.
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October 2024 by Norman Davis
Management is especially warm, friendly and competent. Always helpful! Day or night, early or 5 minutes before closing. Refreshing to experience this!! Thank you and your whole team!!
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October 2024 by R. Elder
Always weasels their way way out of giving gift cards EVEN WHEN CLEARY POSTED! It's always the same " that has expired, it doesn't apply" etc. Don't trust this bunch.
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August 2024 by Laura Zicarelli
Had everything I needed and very friendly customer service!
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July 2024 by Kim Wilkerson
Great store and great people.
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July 2024 by Vicky Parrish
Great clean store, workers are very professional. Items are great, I purchased chicken feed, lots of other items. Love this store 5 stars
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May 2024 by Mara
Best tractor supply ever.
