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November 2023 by Shannon Terry
Could have been better. Thought I'd try this one as I pass it 4 days a week. But as soon as I got there a gentleman was talking on the phone and had a leaf blower in his hand and not once walked by me blowing leaves at me but twice blowing leaves at me, my infant and toddler. And just proceeded about his business. Not paying attention or recognizing what he was doing. The people inside were nice though. Not sure if I will go back.
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November 2023 by Jared Ruhlin
Was polite and still met with stubborn and aggressive managers. Had an unused wrench, tag and all that i bought in May. They were adamant that they haven't sold one since last year despite proof and that I have only been living in the area for 10 months. Proof of purchase on my account. Manager refused to take it back for store credit, just because she didn't want to. Returns can be made passed 30 days with or without receipt. But if the manager doesn't care about customer service then I guess that's all there is to it. Makes it easier to choose a short wait from Amazon or just going to Lowes next door. Agri supply will also actually have what you need when it comes to hydraulic fluids and heavy equipment parts at a better price.
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November 2023 by Robert Grosley
Unless you were planning on washing a miniature Chihuahua, do not bring your dog there to wash. water pressure was barely enough to wash the soap off of my hands.
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September 2023 by Alonzo Avera
First time ever going there. Was referred by a friend as a place to wash my dogs. Was very pleased with their dog washing stations. Ended up walking around and shopping. Friendly staff. I will definitely be visiting here more often.
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September 2023 by Julianna Carl
When you walk into this Tractor Supply, you don't feel like it's a chain. They make you feel like you're at a small town feed and supply shop. Thank you for my Itty bitty chicken nuggs...these are pets not really nuggets ?
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September 2023 by Bajan Goodness, LLC
Tractor supply is an awesome one stop shop for your outdoor needs. My wife and I run a Caribbean food truck business and we use them to refill our 100lb propane tanks.Chris Mentor, the store manager is amazing. He is always very polite and courteous and gives great service! I enjoy shopping at this location!
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September 2023 by Sonja Honeycutt
Excellent customer service, reasonable prices and good selection.
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August 2023 by A June Lucas
Always helpful & friendly. My dog loves to go there, she often gets a treat & friendly staff, who always help load your heavy items.
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July 2023 by Carpenter Cordero
This store is a little further away, but the shopping experience is generally a positive one. The store is clean and organized. The front-end employees greet you when you enter the store, and they're attentive and friendly.
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July 2023 by W villanueva
I loved this store and found everything you need to maintain a ranch ????? ?️
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July 2023 by Sloan Dawson
RATING -0ABHORRENT MGMTEXTREMELY RUDE & UNPROFESSIONALGO TO ANY OTHER STORE WHO DO TREAT THEIR CUSTOMERS WITH RESPECTHORRIBLE EXPERIENCE!!!
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June 2023 by Brandon
I love Tractor Supply but I've had two experiences at this particular location that lead me to determine that I don't need to use this location any longer.First, I purchased a shirt from Tractor Supply online and they point out in their emails that returns/exchanged are easy at your local store. The shirt I received was too large so I took it to this store to exchange it for the identical shirt but a size smaller. When I went to exchange the shirt, they insisted that I couldn't have purchased the shirt for the price that I clearly had multiple pieces of paperwork showing I did and they insisted I pay the difference. Shame on me. I paid and left.Weeks later, we went to pick up some vegetable plants that were on sale. The sale clearly stated that plants in a specific size container by Bonnie were ALL on sale. We went through a long process of triple checking all the plants we chose. When we got to the checkout, several of the plants did not ring up properly with the sale and they would not honor the sale. This one's a shame on you, Tractor Supply Chester.Thankfully, the folks at the Hull Street location are much more familiar with good customer service.
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May 2023 by Virginian
I dropped in just after opening Saturday morning with the hope of buying some extra chicks. I was greeted upon entering by the woman cashier. There were only 2 other customers there, 1 leaving after making a purchase, and another checking out. I went straight for wherever I heard the little chicks. The manager was on the way to the front and greeted me as he passed. After a few minutes of deciding what chicks I wanted and how many, I walked up front to ask for assistance. The manager, Chris, responded and came back within a couple of minutes. He was very helpful, kind, and talkative; in a good way?. He boxed up my chicks, I grabbed a watering container, and checked out. All went well and I was able to buy the variety of chicks I wanted, 7 Wyandottes. This was my 3rd trip to this store in 2 weeks and everyone has been very polite. The store is so organized and clean that it makes it fun to shop in. I usually go to another TS store nearby, off Hull St Rd, and it's a good store overall, but just a smidgen below the new Chester store. TS's prices are a little higher on some stuff, and on others roughly the same maybe a bit lower. I recommend both stores per my experiences. Hope this helps, g'day!
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May 2023 by Luis Castro
Just went to look as had not been here. Found the place clean, organized. Good selection for some items that may not be found elsewhere, but found the regular hardware items to be more expensive.
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April 2023 by Carter Brake
Went in to get a deal I saw online and I go up to the register and the lady tells me that it was a mistake posted online(ON THE TRACTOR SUPPLY WEBSITE FOR THAT LOCATION) and they can’t honor it despite it being in the website. I left the store and called customer service and they told me that it’s an online only deal even tho it didn’t say anywhere it was online only. So long story short do NOT trust tractor supply’s deals or their employees to honor the deals. I have been a customer of this location for a while now but I will no longer be a customer at tractor supply.
