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August 2025 by Dr. Kenston J. Griffin
Wow what an incredible group of leaders.I was more than impressed service, friendly and fast.
You've got to shop here.
Thanks team!!!!
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August 2025 by Amanda Runkle
Joe was super helpful. Three of us were upgrading our phones and he spent a lot of time going over everything with us. He was very knowledgeable about the plans and phones. I would highly recommend stopping in to Verizon and asking for Joe if you need a new phone or upgrade!
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August 2025 by the mom goat
Joe was awesome. A couple came in the store Branders Creek this evening. They were extremely rude. He addressed them letting them know he'd be with them as soon as possible. They snapped saying they have waited 5 hours at colonial heights and since this is Verizon he should be able to fix their issues. They asked for his manager he let them know she wasn't in gave them her name and his. They left very unhappy. My name is Ellen Williams and Joe was extremely helpful for me.
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July 2025 by Kalobe Saddler
Great Customer Service! Very Helpful and Respectful! Thanks Derique
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July 2025 by Jeffrey Bruckner
Joe helped set up my phones and tablet definitely recommend
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July 2025 by Fran Kipper
D'Erique was professional, kind and efficient. I was honestly not looking forward to the experience of picking up the phone, but he changed my mind. Coming back to this location for sure! Customer service means so much these days...keep it up!
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July 2025 by Joanne Cashwell
Joe help me out version
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July 2025 by Reverend Robin Bonner-Hamlin
Joe at the Chester Verizon store is awesome!! His customer service quality is top notch and he has a positive attitude consistently even after managing 100's of customers without a break, food, or drinks. He's the best Verizon sales consultant I've ever experienced! 😊😀
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July 2025 by Dadine Valerius
Von and tayy was amazing great customer service and great personality. Go see them both !
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July 2025 by Murrayo up 998 Wood
Joe ,very informative, great experience !!
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July 2025 by Karley Pond
Joe helped me in a sticky situation highly recommend, he's very thorough.
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July 2025 by Denise Hart
Joe was wonderful! He was very knowledgeable, patient & kind! Fixed my phone in no time. This is my go to Verizon store
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July 2025 by Deneen Green
Joe was very helpful with activating my service. Hats 👒 tip
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July 2025 by Sylverter Robinson
Joe did an excellent job. He was very professional and I thought he was the manager
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March 2024 by jennifer pendergrass
Edit: It is March 13th, we are still waiting for a full resolution but the employees have stepped up and done their best to get things corrected since the original review. This is still more hassle than any customer should have to go through and I've had to make several more trips to the store and looks like I'll be making another since nobody will answer the phone.Since December 21, we have been in this location no less than 8 times trying to get our bill corrected that they royally screwed up. A manager is never there, every employee has told us something different. We have tried calling Verizon and they believe the employees at this location are thieves that are possibly taking the products we returned or never received and reselling them. However, those products are still on our bill and Verizon is refusing to do anything about it. Our bill should be around $200 and is now over $1000. Nobody wants to help us and we are at our wits end. I don't recommend anybody ever steps foot in this retailer unless you want to lose your ever loving mind!
